At a Glance
- Tasks: Process Right to Buy applications and manage service charge accounts for leasehold properties.
- Company: Join Harlow Council's Home Ownership Team, dedicated to community service.
- Benefits: Flexible working arrangements, health initiatives, and a supportive work environment.
- Other info: Dynamic working approach with opportunities for personal and professional growth.
- Why this job: Make a difference in local government while enhancing your communication and IT skills.
- Qualifications: Knowledge of legislation, excellent communication skills, and a passion for public service.
The predicted salary is between 29700 - 36300 £ per year.
Harlow Council is looking to recruit a Service Charge and Right to Buy Officer to join our Home Ownership Team.
Whilst needing to be a team player the role focuses on the processing of Right to Buy applications in line with statutoryrequirements and management of service charge accounts for the council’s leasehold stock.
The role also includes providing presale packs in respect of sales of leasehold properties, dealing with enquiries from both tenants and leaseholders on various matters and to maintain accounts and records following any changes in ownership.
You will be required to work in accordance with the Council’s agreed policies and working practices, delivering a first-class housing service that is both value for money and customer focused.
You will need to
- Have a good knowledge of the legislation and the legal processes for Service Charges and Right to Buy
- Be able to interpret and implement new legislation and contribute to making improvements to the service.
- Be able to communicate effectively at all levels.
- Build on a successful relationship already established with customers.
Applicants need to have a keen interest in working within local government and communicating with the public, having excellent written and verbal communication skills.
Good I.
T skills are also required.
Harlow Council is committed to equal opportunities and welcomes applications from all sections of the community.
- We offer flexibility with purpose through our Dynamic Working approach.
- While office-based work is the norm, most full-time employees attend the workplace at least four days per week (pro rata).
- We also support a range of flexible arrangements to help balance work and personal life and provide health and wellbeing initiatives and an employee assistance programme.
As a Disability Confident Employer, we guarantee an interview to disabled candidates who meet the Essential Criteria on the Employee Profile.
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Service Charge and Right to Buy Officer employer: Housing Quality Network
As a Learning & Development Coordinator with us, you will thrive in a supportive and dynamic work culture that prioritises employee growth and development. Our commitment to providing high-quality training services ensures that you will have access to continuous learning opportunities, while our collaborative environment fosters strong relationships across teams. Located in a vibrant area, we offer unique advantages such as flexible working arrangements and a focus on work-life balance, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Charge and Right to Buy Officer
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Housing Quality Network, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Housing Quality Network and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Service Charge and Right to Buy Officer
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Housing Quality Network and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Housing Quality Network
✨Get to Know Public Sector Values
Before your interview with Housing Quality Network, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Housing Quality Network.
