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- Tasks: Lead a team to deliver top-notch housing repairs and voids services.
- Company: Join a forward-thinking Council focused on community and service excellence.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Other info: This role is open for job share, promoting work-life balance.
- Why this job: Shape the future of housing services while making a real impact in your community.
- Qualifications: Experience in housing repairs management and strong leadership skills required.
The predicted salary is between 43200 - 72000 £ per year.
Are you ready to lead a multi-disciplinary team and shape the future of housing repairs and voids services? We’re looking for a dynamic and strategicRepairs and Voids Managerto join our Building Services Management Team.
About the Role
As the Repairs and Voids Manager, you will be responsible for delivering a responsive, customer-focused repairsand voids service that meets the needs of our tenants and supports the Council’s wider objectives. You will lead the development and continuous improvement of the service, ensuring it is safe, efficient, and aligned with performance targets.
This is a senior leadership role where you will play a key part in shaping a sustainable service model that not only meets internal demand but also positions us to win external contracts and generate income for the Council.
Key Responsibilities
- Lead and manage the delivery of responsive repairs and voids services.
- Ensure services are delivered in a timely, safe, and cost-effective manner.
- Drive performance to meet and exceed organisational and departmental targets.
- Contribute to the strategic development of the Building Services function.
About You
We’re looking for someone with:
- Proven experience in managing housing repairs and voids services.
- Strong leadership and team management skills.
- A strategic mind-set with the ability to drive service improvement and innovation.
- Excellent communication and stakeholder engagement abilities.
- A commitment to delivering high-quality, customer-focused services.
This post is suitable as a job share opportunity.
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Repairs and Voids Manager employer: Housing Quality Network
Contact Detail:
Housing Quality Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs and Voids Manager
✨Tip Number 1
Familiarise yourself with the latest trends and best practices in housing repairs and voids management. This knowledge will not only help you during interviews but also demonstrate your commitment to continuous improvement in the field.
✨Tip Number 2
Network with professionals in the housing sector, especially those involved in repairs and voids services. Attend industry events or join relevant online forums to build connections that could provide insights and potentially lead to job referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams and improved service delivery in previous roles. Highlighting measurable outcomes will showcase your strategic mindset and leadership skills effectively.
✨Tip Number 4
Research our organisation's values and objectives thoroughly. Tailoring your conversation to align with our mission will show that you're not just looking for any job, but that you're genuinely interested in contributing to our goals.
We think you need these skills to ace Repairs and Voids Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing housing repairs and voids services. Use specific examples that demonstrate your leadership skills and ability to drive service improvement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic mindset and commitment to customer-focused services. Address how your previous roles have prepared you for the responsibilities outlined in the job description.
Highlight Relevant Achievements: In your application, emphasise any achievements related to performance targets or service improvements in previous positions. Quantify your successes where possible to make a stronger impact.
Showcase Communication Skills: Since excellent communication and stakeholder engagement abilities are crucial for this role, provide examples of how you've successfully engaged with various stakeholders in past roles.
How to prepare for a job interview at Housing Quality Network
✨Showcase Your Leadership Skills
As a Repairs and Voids Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to motivating staff and driving performance.
✨Understand the Service Delivery Model
Familiarise yourself with the current housing repairs and voids service model. Be ready to discuss how you would improve efficiency and customer satisfaction, as well as how you can align the service with the Council's objectives.
✨Prepare for Strategic Questions
Expect questions about your strategic vision for the role. Think about how you can contribute to the long-term goals of the Building Services function and be prepared to share innovative ideas that could enhance service delivery.
✨Engage with Stakeholders
Highlight your communication skills by discussing how you've effectively engaged with various stakeholders in previous roles. Be prepared to provide examples of how you've built relationships and collaborated to achieve common goals.