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- Tasks: Lead a dynamic repairs team to deliver top-notch maintenance services.
- Company: Join Abri, a forward-thinking organisation focused on quality homecare.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Why this job: Make a real impact in improving homecare services for our customers.
- Qualifications: Strong leadership skills and technical knowledge in repairs.
- Other info: Opportunity to travel and collaborate across multiple locations.
The predicted salary is between 36000 - 60000 £ per year.
Are you a natural leader with a passion for delivering excellent repair and maintenance services? We are looking for a dedicated Assistant Director of HomeCare – Repairs to lead our repairs team, drive service improvement, and ensure our customers receive the highest quality care for their homes.
You will lead the delivery of the responsive repairs and minor works teams across Abri and be accountable for the delivery of high-quality property Response Repairs Service, Minor Repairs, Specialist Repairs, Damp, Mould & Disrepair, and department complaint handling across Octavia/London housing stock (c5000).
You will play a key role within Abri where you will work closely with stakeholders across the business to create a seamless, customer-focused service that balances efficiency, quality, and value for money, as well as ensuring compliance with policy and all regulatory requirements.
Our customers are at the very heart of everything we do, and it is our priority to make sure the services we provide are high quality and undertaken with a commercial and customer-based ethos.
We are looking for someone with strong technical knowledge, proven leadership skills, and the ability to inspire and motivate a team. You will ensure that repairs are completed right first time and that our homes remain safe, comfortable, and well maintained.
You will work collaboratively with colleagues across the business and the senior leadership team on innovative ways of working, to develop and drive improvements across the service areas, giving our colleagues clear direction on goals and expectations – we want to build on the excellent reputation that Abri has!
You will have a strong work ethic, be driven to succeed, and have the ability to lead, inspire, and engage our colleagues, demonstrating effective, visible, and transformational leadership whilst embodying our values and behaviours.
There will be requirements to travel and work from other offices in London, Bracknell, and Yeovil.
If you are ready to make a real impact, lead by example, and help shape the future of our repairs service, we would love to hear from you!
Assistant Director of Homecare - Repairs in London employer: Housing Quality Network
Contact Detail:
Housing Quality Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Director of Homecare - Repairs in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the homecare and repairs sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've inspired and motivated teams in the past. This will help them see you as the perfect fit for leading their repairs team.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like Abri, and express your interest in working with them. A personal touch can make all the difference!
✨Tip Number 4
Prepare for interviews by researching the company’s values and recent projects. Tailor your responses to show how your experience aligns with their goals. And remember, we encourage you to apply through our website for the best chance at landing that dream role!
We think you need these skills to ace Assistant Director of Homecare - Repairs in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for delivering excellent repair and maintenance services shine through. We want to see how your enthusiasm aligns with our mission at StudySmarter!
Highlight Leadership Skills: Make sure to showcase your leadership experience and how you've inspired teams in the past. We’re looking for someone who can motivate others, so share specific examples that demonstrate your ability to lead effectively.
Be Customer-Focused: Remember, our customers are at the heart of everything we do. In your application, emphasise how you’ve prioritised customer satisfaction in previous roles and how you plan to continue this at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Housing Quality Network
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to repairs and maintenance services. Be ready to discuss specific examples of how you've led teams in delivering high-quality repair services, as this will show your expertise and passion for the role.
✨Showcase Your Leadership Skills
Prepare to share stories that highlight your leadership style. Think about times when you've inspired or motivated a team, especially in challenging situations. This will demonstrate your ability to lead effectively and align with the company's values.
✨Understand the Customer Focus
Since the role is all about delivering excellent customer service, be prepared to discuss how you've put customers at the heart of your previous roles. Share examples of how you've improved service delivery and ensured customer satisfaction in past positions.
✨Be Ready for Collaboration
This position requires working closely with various stakeholders, so think about how you've successfully collaborated in the past. Prepare to talk about how you’ve driven improvements through teamwork and communication, which will show you're a great fit for their collaborative culture.
