At a Glance
- Tasks: Manage estates and support tenants to ensure sustainable living conditions.
- Company: Harlow Council, committed to equal opportunities and community support.
- Benefits: Flexible working hours, health initiatives, and employee assistance programmes.
- Other info: Dynamic working approach with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Driving licence and a passion for community service.
The predicted salary is between 28350 - 34650 £ per year.
Working hours: 37.5 hours per week (banking 30 minutes per week to be used towards the shut down between Christmas and the New Year).
We offer flexibility with purpose through our Dynamic Working approach.
While office-based work is the norm, most full-time employees attend the workplace at least four days per week (pro rata).
Harlow Council is seeking a Housing Officer to work as part of a team dealing with Estate and Tenancy Management, being directly responsible for a designated ward-based patch.
You will be the principal point of contact for tenant and leaseholders in the provision of a comprehensive estate management service ensuring all customers are given help and support in making their tenancies sustainable.
You will be directly responsible for the people and property service delivery of areas such as:
- Breaches of tenancy conditions
- Ensuring our responsive repairs and maintenance service meets our service standards including communal areas and individual properties
- Consultation and liaison for Improvement programmes
- Managing our estates through regular inspection and co-ordinating responses and actions
- Dealing with resident requests for alterations in their home
The post holder will be responsible for ensuring service standards are achieved and high levels of customer satisfaction are maintained.
You will need to be available to work or attend meetings outside of normal working hours.
A driving licence and access to a car or other satisfactory means of transport is required for this post.
Harlow Council is committed to equal opportunities and welcomes applications from all sections of the community.
We also support a range of flexible arrangements to help balance work and personal life and provide health and wellbeing initiatives and an employee assistance programme.
As a Disability Confident Employer, we guarantee an interview to disabled candidates who meet the Essential Criteria on the Employee Profile.
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Housing Officer (2 year fixed term contract) in Harlow employer: Housing Quality Network
As a Learning & Development Coordinator with us, you will thrive in a supportive and dynamic work culture that prioritises employee growth and development. Our commitment to providing high-quality training services ensures that you will have access to continuous learning opportunities, while our collaborative environment fosters strong relationships across teams. Located in a vibrant area, we offer unique advantages such as flexible working arrangements and a focus on work-life balance, making us an excellent employer for those seeking meaningful and rewarding employment.
