At a Glance
- Tasks: Manage and develop Leasehold and Home Ownership services to maximise income.
- Company: Join GCH, a company dedicated to improving lives and delivering excellent customer service.
- Benefits: Competitive salary, supportive team culture, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement and impact on community wellbeing.
- Why this job: Make a real difference in the community while advancing your career in housing management.
- Qualifications: Experience in Leasehold Management and relevant housing qualifications required.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about improving people’s lives? At GCH we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers. If that sounds like you, why not join us?
We’re seeking a Leasehold Officer to join our team in Gloucester. You’ll be responsible for managing and developing the Leasehold and Home Ownership service ensuring that GCH maximises income. You’ll provide excellent services across the Leasehold, Right to Buy and Shared Ownership services and proactively manage the Commercial Premises portfolio, ensuring that GCH makes best use of its premises in terms of income realisation and community benefit.
We’re looking for those with substantial experience delivering a Leasehold Management Service and Right to Buy Service, with an up-to-date knowledge of relevant legislation in respect of Commercial Property Management, and the ability to inform policy and procedure.
We’d also like you to have…
- A relevant technical housing qualification, such as a level 3 diploma in Housing Management.
- A professional understanding and experience of performance management systems together with proven success in meeting targets and objectives.
- A professional understanding and experience of delivering Leasehold and Homeownership services.
- A professional understanding and experience of delivering Commercial premises services.
- Proven experience of providing excellent customer service across multiple and complex cases.
Closing Date – 2nd June 2026. GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Leasehold & Home Ownership Specialist | Income & Service in Gloucester employer: Housing Quality Network
At GCH, we pride ourselves on being an exceptional employer that values passion and commitment to improving lives. Our supportive work culture fosters personal and professional growth, offering employees opportunities to develop their skills in a meaningful role while making a positive impact in the Gloucester community. With a focus on collaboration and innovation, we empower our team members to take ownership of their work and contribute to our mission of delivering outstanding services to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Leasehold & Home Ownership Specialist | Income & Service in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at GCH. A friendly chat can open doors and give you insider info about the company culture and what they really value.
✨Tip Number 2
Prepare for the interview by researching GCH’s values: Adapt, Inspire, Own it, and Care. Think of examples from your experience that showcase how you embody these values. It’ll show you’re not just a fit on paper but also in spirit!
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do a mock interview with you. Focus on articulating your experience in Leasehold Management and how you’ve successfully met targets in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the GCH team!
We think you need these skills to ace Leasehold & Home Ownership Specialist | Income & Service in Gloucester
Some tips for your application 🫡
Show Your Passion:Make sure to express your passion for improving people's lives in your application. We want to see how you align with our values of Adapt, Inspire, Own it, and Care. Let us know why you're excited about the role!
Highlight Relevant Experience:When detailing your experience, focus on your substantial background in Leasehold Management and Right to Buy services. We’re looking for specifics, so don’t hold back on sharing your successes and how they relate to the job.
Know Your Legislation:Since knowledge of relevant legislation is key, make sure to mention any up-to-date qualifications or training you have. We appreciate candidates who can inform policy and procedure, so show us what you know!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Housing Quality Network
✨Know Your Stuff
Make sure you brush up on your knowledge of Leasehold Management and Right to Buy services. Familiarise yourself with the relevant legislation and be ready to discuss how it impacts the role. This shows that you’re not just interested in the job, but that you’re genuinely passionate about making a difference.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed Leasehold and Home Ownership services. Highlight any achievements related to income maximisation or customer service excellence. This will help demonstrate your capability and fit for the position.
✨Emphasise Your Values
GCH values adaptability, inspiration, ownership, and care. Think about how you embody these values in your work. Be ready to share stories that illustrate how you’ve adapted to challenges, inspired others, taken ownership of projects, and cared for customers.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about GCH’s future plans for the Leasehold and Home Ownership service or how they measure success in this role. It shows you’re engaged and serious about contributing to their mission.
