At a Glance
- Tasks: Support customers via phone, webchat, and email in a fast-paced environment.
- Company: Join a friendly team in Bracknell dedicated to excellent customer service.
- Benefits: 28 days holiday, generous pension scheme, and life assurance.
- Other info: Enjoy weekday hours with no weekend or bank holiday shifts.
- Why this job: Make a real difference every day while growing your skills.
- Qualifications: No experience needed; just a positive attitude and a love for helping others.
The predicted salary is between 22000 - 26000 £ per year.
Ready for a role where you can make a real difference every day? We’re looking for friendly, motivated Customer Contact Advisors to join our Bracknell team. No contact centre experience? No problem. If you enjoy helping people and bring the right attitude, we’ll give you the training and support you need to succeed.
You’ll be a great fit if you:
- Love helping customers and go the extra mile
- Enjoy a challenge and take pride in great work
- Solve problems and find the right solution
- Work well with others and enjoy being part of a team
- Adapt well to change and look for ways to improve how we work
- Feel confident using computers and learning new systems
- Stay calm under pressure and handle tough situations well
You’ll be at the heart of our customer service team, supporting customers by phone, webchat, and email in a fast-paced environment with empathy, confidence, and a calm approach. Every conversation matters, and in this role you’ll help create a positive experience for our customers while being part of a supportive, professional team.
Our opening hours are Monday to Friday, 8:30am to 5:00pm, with a late finish until 7:00pm on Thursdays shared on a rota basis. This is a great opportunity to build your career in a customer-focused role with weekday hours, no weekend working, and no bank holiday shifts. If you’re ready to help people, grow your skills, and join a supportive team, we’d love to hear from you.
28 days holiday + the opportunity to buy and sell holiday
Generous pension scheme with contributions up to 10%
Life assurance of 5x your annual salary
Customer Contact Advisors x8 in Bracknell employer: Housing Quality Network
Join our Bracknell team as a Customer Contact Advisor and experience a workplace that prioritises your growth and well-being. With comprehensive training, a supportive work culture, and no weekend shifts, we offer a perfect balance of professional development and personal life. Enjoy generous benefits including 28 days of holiday, a robust pension scheme, and life assurance, all while making a meaningful impact in customer service every day.
