Customer Contact Advisor – Join Our Team
Ready for a role where you can make a real difference every day? We’re looking for friendly, motivated Customer Contact Advisors to join our Bracknell team.
No contact centre experience? No problem. If you enjoy helping people and bring the right attitude, we’ll give you the training and support you need to succeed.
You’ll be a great fit if you:
- Love helping customers and go the extra mile
- Enjoy a challenge and take pride in great work
- Solve problems and find the right solution
- Work well with others and enjoy being part of a team
- Adapt well to change and look for ways to improve how we work
- Feel confident using computers and learning new systems
- Stay calm under pressure and handle tough situations well
You’ll be at the heart of our customer service team, supporting customers by phone, webchat, and email in a fast-paced environment with empathy, confidence, and a calm approach.
Every conversation matters, and in this role you’ll help create a positive experience for our customers while being part of a supportive, professional team.
Our opening hours are Monday to Friday, 8:30am to 5:00pm, with a late finish until 7:00pm on Thursdays shared on a rota basis.This is a great opportunity to build your career in a customer-focused role with weekday hours, no weekend working, and no bank holiday shifts.
Customer Contact Advisors x5 in Bracknell employer: Housing Quality Network
Abri is an exceptional employer that prioritises employee well-being and development, offering a flexible working environment that allows you to balance your professional and personal life. With a dynamic HR Business Partnering team, you'll have the opportunity to collaborate with diverse stakeholders while contributing to a culture of excellence and continuous improvement. Join us in making Abri a great place to work, where your passion for HR can truly make a difference.
