At a Glance
- Tasks: Lead a team to enhance home repair services and ensure top-notch quality.
- Company: A leading housing organisation in Greater London focused on community impact.
- Benefits: Competitive salary, career development opportunities, and a supportive work culture.
- Why this job: Make a difference in people's homes while developing your leadership skills.
- Qualifications: Strong technical knowledge and proven leadership experience required.
- Other info: Join a dynamic team dedicated to customer satisfaction and service excellence.
The predicted salary is between 42000 - 60000 £ per year.
A leading housing organization in Greater London seeks an Assistant Director of HomeCare – Repairs to oversee the repairs team and enhance service quality. The ideal candidate should have strong technical knowledge, proven leadership skills, and a commitment to customer satisfaction.
Responsibilities include:
- Driving service improvement
- Ensuring compliance
- Collaborating with stakeholders
This role requires effective team motivation and the ability to deliver high-quality repairs efficiently while maintaining a positive ethos and work environment.
Assistant Director of Home Repairs & Quality Service in Bracknell employer: Housing Quality Network
Contact Detail:
Housing Quality Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Director of Home Repairs & Quality Service in Bracknell
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in repairs and quality service. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've motivated teams and improved service quality in past roles. We want to see that you can drive change and keep everyone on track.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle challenges related to compliance and stakeholder collaboration. We love candidates who can think on their feet and come up with practical solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are committed to customer satisfaction and high-quality service.
We think you need these skills to ace Assistant Director of Home Repairs & Quality Service in Bracknell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight your technical knowledge and leadership skills, as these are key for the Assistant Director role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about enhancing service quality in home repairs. Share specific examples of how you've driven service improvement in previous roles.
Showcase Your Team Motivation Skills: In your application, emphasise your ability to motivate teams. We want to see how you’ve successfully led teams in the past and created a positive work environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Housing Quality Network
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to home repairs and quality service. Familiarise yourself with common issues in housing repairs and the latest industry standards. This will not only help you answer questions confidently but also show your commitment to delivering high-quality service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or improved service quality. Being able to articulate your leadership style and its impact will resonate well with the interviewers.
✨Emphasise Customer Satisfaction
Be ready to discuss how you prioritise customer satisfaction in your work. Share anecdotes that highlight your commitment to understanding and meeting customer needs, as this role is all about enhancing service quality. Demonstrating a customer-centric approach will set you apart.
✨Collaborate and Communicate
Since this role involves working with various stakeholders, think about how you can demonstrate your collaboration skills. Prepare to discuss how you've effectively communicated and worked with different teams in the past. Highlighting your ability to foster positive relationships will be key.