Business Administrator Apprentice in Telford

Overview

As a Business Administrator Apprentice within the People Services Team, you will play a key role in delivering a high‑quality, customer‑focused and right‑first‑time people service across the Organisation.

Responsibilities

Your primary focus will be supporting the People Development and Culture function – ensuring learning is effectively coordinated, accurately recorded, and audit‑ready, while promoting a culture of continuous development across the Group. You will also provide administrative support with the wider People Services, including HR system updates, onboarding activities, and first‑line query handling. Acting as a first point of contact, you will deliver a responsive, professional, and solution‑focused service to colleagues and managers, working collaboratively with stakeholders to embed continuous learning and model the team’s behaviours.

What You Will Gain

• A Level 3 Business Administrator qualification with a local training provider.
• On‑the‑job experience with expert mentorship.
• Confidence using tools, technology, and techniques.
• A supportive team that lives our values: Own it, Improve it, Live it.
• Clear progression opportunities once you complete your apprenticeship.

The Way We Work

• Own it – make it happen.
• Improve it – move things forward.
• Live it – show understanding and compassion.

Inclusive Culture

The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture that is inclusive is not only the right thing to do, but is crucial to the success of our organisation. All of our employee networks make a positive contribution to how we support our staff and include networks such as LGBTQ+ employee group, disability positive, heritage and culture, and our allies’ network.