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- Tasks: Prepare and serve quality food while providing exceptional customer service.
- Company: Join a supportive team in a rewarding catering environment.
- Benefits: Flexible shifts, competitive pay, training, and discounts from day one.
- Why this job: Make a difference in people's lives while enjoying a great work/life balance.
- Qualifications: Experience in customer service and a friendly, creative approach.
- Other info: Casual role with opportunities for professional development and growth.
The predicted salary is between 12 - 16 £ per hour.
Contract Type: Casual
Location: To cover Telford (Shropshire) & Stafford
Shift Pattern: 08:30am to 14:30pm
Salary: £12.21 per hour
Interviews: W/C 2nd March 2026
The role:
We are looking to engage with Bank Catering Assistants to support our passionate catering teams across Telford, Shrewsbury, Oswestry, Wombourne, Cannock, Whitchurch, Newcastle-under-Lyme and Stafford. Our ShireLiving Schemes offer excellent services to our customers and a pleasurable working environment, where you can interact with our customers and support making a difference to people's lives. The Catering teams deliver a range of breakfast and lunch options 7 days a week 365 days a year between the hours of 08:30am to 14:30pm, with a skilled catering team.
You will be engaged as a casual worker that means that the organisation is under no obligation to offer you work nor are you under any obligation to accept any work offered. Therefore, if you are interested in a Bank Catering Assistant position that offers the perfect work/life balance and want to enjoy the flexibility of picking up shifts that suit you, this could be the ideal opportunity.
Benefits:
- In return, we offer you a rewarding opportunity within a supportive team of experienced mentors and peers, ensuring you thrive throughout your career.
- Continuous professional development with training, coaching, and mentoring
- Enhanced maternity, shared parental, and adoption leave
- Free onsite parking
- Paid Carer’s leave
- You will have access to our comprehensive training platform
- Access to a number of fantastic rewards including free and discounted tickets to popular destinations
- Employer pension contributions up to 7%
- Access to our discounts and cashback app Rainly from day one
- Access to our Employee Assistance Programme
- Access to our Long Service Award Scheme
- Access to our Cycle to Work Scheme
What you will be doing:
- Preparing and serving quality food
- Cleaning and organising the food preparation area
- Have a friendly approach towards visitors and residents
- Provide exceptional customer service to all visitors, residents and guests in a pleasing and polite manner
- Monitoring the kitchen area to ensure sanitation standards are maintained.
- Ensure the Café service areas are to a high standard
- Washing dishes, cutlery, serving utensils, containers and tables
About you:
- You will have experience of delivering excellent customer service
- You will be someone who would embrace processes and procedures along with adding in a good measure of your creativity
- You will be open to new ideas and thinking out of the box
Next Steps:
To apply for this role, please submit an application. If you need any support with submitting your application, please email: Successful candidates will be required to undertake an enhanced DBS Check. Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.
Bank Catering Assistant in Telford employer: Housing Plus Group
Contact Detail:
Housing Plus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Catering Assistant in Telford
✨Tip Number 1
Get to know the company! Research their values and what they stand for. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about making a difference in people's lives.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! Even though it’s a casual position, looking smart and presentable can make a great first impression. It shows you take the opportunity seriously and are ready to represent their brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in joining their team!
We think you need these skills to ace Bank Catering Assistant in Telford
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really make a difference, especially for a role in catering where customer service is key.
Tailor Your Application: Make sure to tailor your application to the Bank Catering Assistant role. Highlight any relevant experience you have in customer service or food preparation. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff about why you’d be a great fit for our team. Remember, we’re looking for clarity in your communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Housing Plus Group
✨Know Your Role
Before the interview, make sure you understand what a Bank Catering Assistant does. Familiarise yourself with the responsibilities like preparing and serving food, maintaining cleanliness, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role heavily involves interacting with customers, be ready to share examples of your previous customer service experiences. Think of specific situations where you went above and beyond to help someone or resolved a difficult situation. This will demonstrate your ability to provide exceptional service.
✨Embrace Flexibility
As a casual worker, flexibility is key. Be prepared to discuss your availability and how you can adapt to different shifts. Highlight any past experiences where you successfully managed varying schedules or took on extra responsibilities when needed.
✨Bring Your Creativity
The job description mentions adding creativity to processes. Think of ways you've innovated in past roles, whether it was improving a service or coming up with new ideas for customer engagement. Sharing these examples will show that you’re not just a follower of procedures but also someone who can think outside the box.
