At a Glance
- Tasks: Lead and inspire teams in delivering exceptional maintenance services.
- Company: Join Housing Plus Group, a leading housing provider in the West Midlands.
- Benefits: Enjoy 25 days holiday, pension scheme, and employee healthcare perks.
- Other info: Be part of an inclusive culture that values diversity and collaboration.
- Why this job: Make a real impact in transforming maintenance services for communities.
- Qualifications: Experience in operational leadership and a passion for customer service.
The predicted salary is between 46256 - 46256 £ per year.
Location: Shrewsbury
Contract Type: Full Time / Permanent
Salary: £46,256 per annum
Working Hours: 36
Closing Date: 11/11/2026
Job Introduction
At Housing Plus Group, we're transforming the way we deliver repairs and maintenance services to 80,000 customers across our communities. We're looking for exceptional Maintenance Managers to join our growing leadership team. Our managers work across a range of operational services including Planned Maintenance, Customer Contact Centres, and Responsive Repairs, bringing together people, performance and customer service to deliver outstanding outcomes.
What you'll be doing
As a Maintenance Manager, you'll provide visible leadership across the Planned Maintenance Team, ensuring safe, efficient and customer-focused services are delivered every day. However, you will primarily work across the Planned Maintenance Team. That said, our Maintenance Managers possess the skills, knowledge and experience to operate across Customer Contact Centre Operations and Responsive Repairs when business needs require it.
- Planned Maintenance – Leading teams delivering planned maintenance programmes, working in partnership with Responsive Repairs colleagues to deliver planned-on-demand works where they provide the most appropriate solution, ensuring a seamless customer journey, high-quality outcomes and value for money.
- Customer Contact Centre Operations – leading service delivery, turning operational insight into action by analysing performance, challenging inefficiencies, improving right-first-time delivery and bringing together maintenance, fleet, supply chain and support teams to deliver outstanding services.
- Responsive Repairs – Leading and developing a dispersed maintenance team, working collaboratively with Housing and wider organisational teams to deliver responsive, customer-focused repairs while maximising right-first-time completion and service performance.
A successful Maintenance Manager will:
- Lead, inspire and develop high-performing teams.
- Drive operational performance through data and insight.
- Build strong relationships across Housing, Property, Estates and Customer Services.
- Solve problems, make informed decisions and continually improve the service.
- Champion safe working, compliance and quality.
Who we are looking for:
We know the best leaders don't all follow the same career path. You may already be leading responsive repairs, planned maintenance, customer operations, property services or another operational service where people, performance and customer experience are at the heart of what you do. We're looking for someone who:
- Leads with energy, integrity and accountability.
- Inspires and develops people to achieve their best.
- Can adapt quickly to different operational environments.
- Uses data and insight to improve performance.
- Makes sound commercial and operational decisions.
- Thrives in a fast-paced environment where no two days are the same.
- Builds collaborative relationships across teams and services.
- Puts customers at the centre of every decision.
What we can offer you
We can offer 25 days holiday (increasing with each year of service, up to a maximum of 31 days), bank holidays and three concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme.
About us
We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home. The way we work is shaped by three simple behaviours:
- Own it – make it happen
- Improve it - move things forward.
- Live it – show understanding and compassion.
We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.
Maintenance manager in Shrewsbury employer: Housing Plus Group
Join a supportive and nurturing team dedicated to making a difference in the lives of adults with learning disabilities. Our company offers flexible part-time hours, comprehensive training, and a culture that values compassion and teamwork, ensuring you feel empowered and appreciated in your role. With opportunities for personal and professional growth, working here means being part of a community that truly cares.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance manager in Shrewsbury
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Maintenance manager at Housing Plus Group!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Housing Plus Group or be willing to refer you for that Maintenance manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Housing Plus Group who’s on the lookout for their next Maintenance manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Maintenance manager role at Housing Plus Group!
We think you need these skills to ace Maintenance manager in Shrewsbury
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Housing Plus Group. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Housing Plus Group
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Housing Plus Group. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
