At a Glance
- Tasks: Support residents with care and compassion, creating a joyful community.
- Company: Join a leading housing and care provider in the West Midlands.
- Benefits: Enjoy professional development, flexible leave, and exclusive discounts.
- Other info: Be part of an inclusive culture that values diversity and support.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Caring nature, good communication skills, and commitment to quality care.
Location: 40 Stafford Avenue, Clayton, Newcastle-under-Lyme ST5 3BJ
Contact Type: Bank
Are you seeking a new challenge that lets you shine with your caring and compassionate nature? If you are looking to build a meaningful career rather than just finding your next job, we would love to hear from you!
As a Bank Support Worker, you will become a key part of a team to deliver care and support to residents living in our schemes. This is an immensely rewarding role, where we provide a diverse range of care to individuals with learning and physical disabilities along with safety, security and reassurance. Our vibrant communities thrive on connection and joy, offering activities tailored to what our residents love most. Together, we create a warm, engaging environment where everyone feels valued and supported.
We are looking for individuals who can demonstrate that they uphold our values, to ensure that the services to our customers are excellent. As a Bank Support Worker, you will bring the below values and behaviours:
- Caring - Placing individuals at the heart of the care, ensuring services are delivered with empathy, dignity, respect, inclusivity and integrity at all times.
- Compassion - Requires a level of consideration, patience, empathy and understanding towards others people’s situation and their needs.
- Communication - Always listen carefully, speak to people and act in a way that the person can understand.
- Courage - Not to be fearful of trying new things to improve the quality of care and raise any concerns proactively.
- Commitment - Provide a positive environment, with flexible and a proactive approach to our customer’s needs, helping to make each day special. Working collaboratively with colleagues and be accountable for providing services that make a positive difference to people’s lives.
If you are a caring, compassionate person, with good communication skills, and committed to delivering quality care and support services, then this could be the career opportunity for you!
Further details of the role, responsibilities and requirements are available in the Job description and Person Specification attached.
Benefits:
- Continuous professional development with training, coaching, and mentoring.
- Enhanced maternity, shared parental, and adoption leave.
- Free onsite parking.
- Paid Carer’s leave.
- You will have access to our comprehensive training platform.
- Access to a number of fantastic rewards including free and discounted tickets to popular destinations.
- Access to Blue Light Discount.
- Access to our Employee Assistance Programme.
- Cycle to work scheme.
- Long service recognition scheme.
Our Inclusive Culture:
Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, creating a culture which is inclusive is crucial to the success of our organisation. All employees have the opportunity to become part of one of our networking groups, that enables them to make a positive contribution to our culture including networks such as our LGBTQ+ employee group, disability positive, domestic abuse ambassadors, heritage and culture and our allies’ network.
About Us:
We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.
The way we work is shaped by three simple behaviours:
- Own it – make it happen.
- Improve it - move things forward.
- Live it – show understanding and compassion.
We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.
Recruitment process:
To apply for this role, please click on the apply button and complete the values-based screening questions. Following this, if you are successful one of the team will contact you to discuss the next stages of the process.
This role requires an Enhanced DBS Check.
*Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.
Support Worker in Newcastle under Lyme employer: Housing Plus Group
At Housing Plus Group, we pride ourselves on being an exceptional employer that values compassion and inclusivity. As a Bank Support Worker in Newcastle-under-Lyme, you will join a supportive team dedicated to making a positive impact in the lives of individuals with learning and physical disabilities. With continuous professional development opportunities, a vibrant work culture, and a range of employee benefits, including enhanced leave options and access to discounts, we ensure that our staff feel valued and empowered to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker in Newcastle under Lyme
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Housing Plus Group. Understand their values and culture, and think about how your caring nature aligns with their mission. This will help you stand out as someone who truly fits in.
✨Tip Number 2
Practice your communication skills! As a Support Worker, you'll need to communicate effectively with residents and colleagues. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can express your empathy and understanding clearly.
✨Tip Number 3
Show your commitment! During interviews, share specific examples of how you've gone above and beyond in previous roles. Highlight times when you’ve made a positive difference in someone's life, as this will resonate well with the values they uphold.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team. Don’t forget to fill out those values-based screening questions thoughtfully!
We think you need these skills to ace Support Worker in Newcastle under Lyme
Some tips for your application 🫡
Show Your Caring Side:When you're filling out your application, make sure to highlight your caring and compassionate nature. We want to see how you put individuals at the heart of your care, so share any relevant experiences that showcase your empathy and respect for others.
Communicate Clearly:Good communication is key in this role! Use clear and straightforward language in your application. Make it easy for us to understand your experiences and how they relate to the values we uphold, like compassion and commitment.
Be Yourself:We love authenticity! Don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our vibrant community. Remember, we’re looking for genuine connections!
Apply Through Our Website:Make sure to apply through our website for a smooth process. It’s the best way for us to receive your application and get you started on this exciting journey with us. We can’t wait to hear from you!
How to prepare for a job interview at Housing Plus Group
✨Understand the Values
Before your interview, take some time to really understand the values of the company. They’re looking for caring, compassionate individuals who can communicate effectively and show commitment. Think about how you can demonstrate these values through your own experiences.
✨Prepare Real-Life Examples
Be ready to share specific examples from your past that showcase your ability to provide care and support. Whether it’s a time you showed compassion or communicated effectively with someone in need, having these stories at the ready will help you stand out.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the role and the team. This shows your genuine interest in the position and helps you determine if it’s the right fit for you. Ask about the training opportunities or how the team fosters an inclusive culture.
✨Show Your Enthusiasm
Let your passion for helping others shine through during the interview. Speak positively about your desire to make a difference in people’s lives and how you can contribute to creating a warm, engaging environment for residents. Your enthusiasm can be contagious!
