Health & Safety Business Partner in London

Location: Home-based with occasional London office attendance due to the nature of the role – all our roles are available office-based, hybrid or home-based.

Hours: Full time

Contract: Permanent

Opportunity to use your proven health and safety expertise to champion a positive health, wellbeing and safety culture within the Housing Ombudsman Service (HOS) and drive governance, assurance and continuous improvement. The Housing Ombudsman Service provides independent, impartial and fair dispute support and resolution services for nearly 5 million households in England. The Health & Safety Business Partner role sits within our People function which is responsible for delivering end to end employee lifecycle services to staff and managers.

As Health & Safety Business Partner, you will play a key role in shaping and steering HOS health & safety policy framework, procedures and risk assessments to ensure legislative compliance, leading on the co‑ordination of risk assessments, control measures and policy implementation and providing expert guidance to managers.

• Developing our health and safety policy, overseeing its implementation throughout the organisation, and continuously monitoring and reviewing;
• Engaging with the Senior Leadership Team to drive a positive and pro‑active health and safety culture;
• Developing an understanding of, and delivering related initiatives and process for ensuring positive health and safety outcomes for a dispersed workforce;
• Identifying and assessing key risks, determining adequate control measures and ensuring these are implemented;
• Managing technical compliance and assurance requirements, reviewing audit conclusions and reporting to SLT.

• Proven experience of, and knowledge and understanding of, the application of health and safety law, standards and guidance;
• Demonstrable experience of conducting suitable and sufficient risk assessments by identifying hazards, who is at risk, level of risk, control measures to be implemented and residual risk and implementing a system of monitor and review;
• A successful track record of persuading and influencing at senior levels to drive improvements in health and safety;
• Experience in the use of audits, inspections and assurance checks to drive continuous improvement.

It’s an exciting time to join us and to contribute your skills to making a difference for millions of households.

CLOSING DATE: 23.59 on Thursday 23rd July 2026.

PLEASE NOTE: Following unprecedented interest in our vacancies, we reserve the right to bring forward the closing date (close it early). The role will be closed to new applications immediately if / when we receive 120 applications or at the stated closing date – whichever occurs first. Applications after the role has closed cannot be accepted. We therefore strongly recommend applying as soon as possible.

We are committed to providing equality of opportunity. We have an environment that is inclusive and recognises the value of difference in the workplace.

Please note as of April 2024 you will be asked to submit your work and education experience each time you apply. Any previously submitted details / applications will no longer be stored in your account.

The Housing Ombudsman Service regularly receives a large volume of interest for its roles. To ensure the applications can be processed in a timely manner, jobs may close prior to the advertised closing date. Applications cannot be accepted once a job closes, therefore we strongly advise you to submit your application as early as possible.

We operate an anonymised recruitment process. Identifying details such as your name are used to communicate personally with you, however hiring teams will not have access to these details. This allows our recruiters to evaluate your skills and experience purely on merit.