At a Glance
- Tasks: Support the design and delivery of engaging learning programmes and initiatives.
- Company: Join a forward-thinking organisation committed to learning and development.
- Benefits: Flexible working, professional growth opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for collaboration and impact across the organisation.
- Why this job: Make a real difference in employee development and organisational success.
- Qualifications: Experience in learning technologies and strong organisational skills required.
The predicted salary is between 29700 - 36300 £ per year.
We have an exciting opportunity for a Learning and Organisational Development Officer within our People function. The successful candidate will provide support in the coordination, design and delivery of Learning and Organisational Development (L&OD) activity, answering day-to-day queries, maintaining learning systems and content and collating data and feedback to help continuously improve the L&OD programme.
You will work closely with L&OD Business Partners to design, deliver and evaluate in-person and online work-based training courses and materials and contribute to skills audits and learning needs analysis. You will play a valuable role in supporting our Colleague Forum, working with Executive Sponsors and Forum Reps to circulate agendas and record actions to ensure that employees' views are heard and that colleagues are informed of important developments.
You will also work with our internal communications team to draft and publish internal communications relating to L&OD activity and play a key role in supporting the coordination and delivery of our apprenticeship life cycle.
The successful candidate will be a confident systems user who is able to make data driven insights to determine service improvements and have strong organisational skills to successfully support a variety of projects and stakeholders across the L&OD function.
Your profile will demonstrate:
- Proficiency in learning technologies and Microsoft 365 tools
- Experience of managing competing deadlines and priorities in an OD or L&D function
In addition, you will be asked to evidence:
- Experience of working collaboratively with managers, employees and SMEs in the design of learning materials for digital, virtual and in-person delivery.
- Experience in delivering work-based learning and organisational development initiatives, both in person and online to both small and large groups.
- Experience in the evaluation of work-based learning and OD initiatives to demonstrate their impact and organisational value.
- Experience supporting the coordination of the apprenticeship life cycle.
The postholder should strive at all times to adhere to the Housing Ombudsman Service values of learning, excellence, openness, and fairness. HOS is committed to equality of opportunity in all its practices, policies, and procedures. It is our intention to promote a working environment that is free from harassment, bullying, victimisation or discrimination, where everyone is treated with dignity and respect. We expect all staff to behave respectfully with courtesy and consideration, whilst carrying out their duties.
At HOS we have a Conflicts of Interest policy, designed to protect the integrity of the HOS decision-making process, to enable our stakeholders to have confidence in our integrity, and to protect the reputation of staff and non-executive members.
Learning & Organisational Development Officer in City of London employer: Housing Ombudsman Service
At Housing Ombudsman Service, we pride ourselves on being an exceptional employer that values collaboration, integrity, and employee development. Our supportive work culture fosters growth opportunities, allowing you to enhance your skills while making a meaningful impact in the community. Located in a vibrant area, we offer competitive benefits and a commitment to work-life balance, ensuring that our team thrives both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Learning & Organisational Development Officer in City of London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Housing Ombudsman Service!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Housing Ombudsman Service.
We think you need these skills to ace Learning & Organisational Development Officer in City of London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Housing Ombudsman Service. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Housing Ombudsman Service and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Housing Ombudsman Service. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Housing Ombudsman Service's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Housing Ombudsman Service
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Housing Ombudsman Service.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Housing Ombudsman Service will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Housing Ombudsman Service and how you would contribute to adapting HR strategies.
