At a Glance
- Tasks: Support residents and ensure safety during night and weekend hours.
- Company: The Housing Network, dedicated to community safety and support.
- Benefits: Flexible part-time hours and the chance to make a difference.
- Other info: Opportunity to develop leadership skills in a supportive environment.
- Why this job: Be a vital part of a team that helps vulnerable individuals feel safe.
- Qualifications: Strong communication skills and a commitment to community safety.
The predicted salary is between 19350 - 23650 £ per year.
The Housing Network is recruiting an Out of Hours Concierge to work part-time at our Aylesbury service.
You will support residents, reinforce safety policies and respond to incidents during night and weekend hours.
Reporting to the Concierge Manager and Supported Housing Manager, you will monitor building safety, assist with security, and help maintain calm, safe accommodations for vulnerable individuals and families.
You will document concerns and follow escalation procedures as needed.
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Out-of-Hours Concierge & Community Safety Lead employer: Housing Limited
Housing Limited is an exceptional employer that prioritises the well-being and professional development of its staff. With a strong commitment to fostering a supportive work culture, employees benefit from ongoing training opportunities and a collaborative environment focused on making a meaningful impact in the lives of residents. Located in the heart of the UK, our team enjoys a fulfilling role that not only enhances their skills but also contributes to the vital mission of supporting those facing homelessness and complex needs.
StudySmarter Expert Advice🤫
We think this is how you could land Out-of-Hours Concierge & Community Safety Lead
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Housing Limited and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Out-of-Hours Concierge & Community Safety Lead
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Housing Limited that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Housing Limited.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Housing Limited get a sense of who you are beyond your experience!
How to prepare for a job interview at Housing Limited
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Housing Limited and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
