At a Glance
- Tasks: Support the Commercial Team in managing shared ownership and leasehold properties.
- Company: Your Housing Group, a leading social landlord in the North.
- Benefits: Competitive salary, flexible working, generous holidays, and health benefits.
- Other info: Join a team that values performance and offers great career growth opportunities.
- Why this job: Make a difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and a passion for excellent customer service.
The predicted salary is between 25407 - 29000 £ per year.
This is an opportunity for a Home Ownership Administrator to support our busy Commercial Team. You will be part of a dedicated team, contributing to the effective management of shared ownership and leasehold properties. We are looking for strong communication skills and a genuine focus on providing excellent customer service.
Working pattern: 9:00 am – 5:00 pm, Monday to Friday. Primarily remote working, with attendance at our Head Office in Warrington a couple of times per week. It is essential you live within the North West.
Responsibilities:
- Be the first point of contact for customers, providing administrative support to the Home Ownership and Commercial Transactions teams.
- Oversee reporting of property repairs, maintain accurate records, assist with sales enquiries and the re-sale process, conduct rent reviews, morning welfare calls, attend meetings, take minutes, and maintain our filing system.
- Provide administrative support to the Home Ownership and Commercial Transactions Teams and assist with a variety of duties as needed.
- Build and maintain positive working relationships with internal and external stakeholders.
- Leverage IT systems effectively and prioritise workload to stay organised, working both independently and as part of a team.
About the employer:
Your Housing Group is a registered social landlord helping people live in quality homes they can afford. As one of the North's sector-leading landlords, we reinvest in our 29,000 properties and tailor our services to meet customer needs. We also build over 1,000 new homes each year. We are an employer of choice; over 88% of colleagues recommend us as a great place to work.
Benefits:
- Salary: circa £25,407 – £29,000 for a 35-hour week.
- Holidays: 26 days (pro-rata) per year, plus Bank Holidays; holidays increase with time served.
- We offer a flexible, homeworking culture with an emphasis on performance over hours.
- Benefits include a contributory pension (employer matches up to 8%), an advanced Healthcare cash plan (Medicash) with dental and optician cashback plus health and wellbeing benefits, and a generous discount scheme with cinema tickets, subsidised gym memberships, and various high-street and online discounts.
