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- Tasks: Manage a caseload and perform outreach to recover outstanding rent.
- Company: A registered social landlord focused on community support.
- Benefits: Strong work-life balance, 25 days annual leave, and comprehensive employee benefits.
- Why this job: Make a real difference by supporting customers in financial difficulties.
- Qualifications: Excellent communication skills and understanding of the benefits system.
- Other info: Home-based role with no travel required.
The predicted salary is between 36000 - 60000 £ per year.
A registered social landlord is looking for a resilient individual to join their income collection team. This homebased role offers a strong work-life balance with no travel required to customers' locations.
The position involves managing a caseload, performing outreach to recover outstanding rent, and supporting customers in financial difficulties. Excellent communication skills and a good understanding of the benefits system are essential.
The role includes a comprehensive employee benefits package and 25 days of annual leave plus Bank Holidays.
Remote Rent Recovery Specialist in England employer: Housing Group
Contact Detail:
Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Rent Recovery Specialist in England
✨Tip Number 1
Make sure you know the ins and outs of the benefits system. Brush up on your knowledge so you can confidently discuss how it impacts customers during interviews. We want to see you shine!
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable discussing sensitive topics like financial difficulties. This will help you feel more at ease when talking to potential employers.
✨Tip Number 3
Show off your resilience! Think of examples from your past where you've overcome challenges, especially in customer service or income collection. We love to hear about how you’ve made a difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team!
We think you need these skills to ace Remote Rent Recovery Specialist in England
Some tips for your application 🫡
Show Your Resilience: In your application, highlight any experiences that showcase your resilience. We want to see how you've tackled challenges in the past, especially in roles that required a strong mindset.
Communicate Clearly: Since excellent communication skills are key for this role, make sure your written application is clear and concise. Use straightforward language and avoid jargon to ensure your message comes across effectively.
Demonstrate Your Understanding of Benefits: We’re looking for someone who understands the benefits system well. In your application, mention any relevant experience or knowledge you have about financial support systems to show us you’re the right fit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Housing Group
✨Know Your Stuff
Make sure you brush up on the benefits system and any relevant policies related to rent recovery. Being able to discuss these topics confidently will show that you're prepared and knowledgeable about the role.
✨Show Your Resilience
Since the job requires a resilient individual, think of examples from your past where you've overcome challenges or dealt with difficult situations. Be ready to share these stories during the interview to demonstrate your ability to handle tough cases.
✨Practice Your Communication Skills
Excellent communication is key in this role. Consider doing mock interviews with a friend or family member to practice articulating your thoughts clearly and effectively. This will help you feel more comfortable when discussing how you would support customers in financial difficulties.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask the interviewer about the team dynamics, the challenges they face, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
