Senior Housing & Customer Experience Manager in Chester
Senior Housing & Customer Experience Manager

Senior Housing & Customer Experience Manager in Chester

Chester Full-Time 37500 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver top-notch housing management and support services.
  • Company: Prominent housing provider with a focus on customer experience.
  • Benefits: Competitive salary, healthcare support, and contributory pension scheme.
  • Why this job: Make a real difference in tenants' lives while managing impactful operations.
  • Qualifications: Experience in housing management and strong leadership skills.
  • Other info: Join a supportive team in a dynamic environment with growth opportunities.

The predicted salary is between 37500 - 40000 £ per year.

A prominent housing provider is seeking a Housing and Customer Service Manager in Chester to lead a team that delivers exceptional housing management and support services to tenants. The successful candidate will oversee operations, manage budgets, and maintain strong relationships with customers and stakeholders.

This position offers a competitive salary between £37,500 and £40,000 along with generous benefits, including healthcare support and a contributory pension scheme.

Senior Housing & Customer Experience Manager in Chester employer: Housing Group

As a leading housing provider in Chester, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Our commitment to exceptional service is matched by our dedication to our team, offering competitive salaries, comprehensive benefits, and opportunities for career advancement in a dynamic environment focused on making a positive impact in the community.
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Contact Detail:

Housing Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Housing & Customer Experience Manager in Chester

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by researching the company’s values and recent projects. We want to see how your experience aligns with their mission, so be ready to share specific examples of how you've delivered exceptional customer service.

✨Tip Number 3

Showcase your leadership skills! Be prepared to discuss how you've successfully managed teams and budgets in the past. We love hearing about your strategies for maintaining strong relationships with customers and stakeholders.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who are eager to make a difference in housing management.

We think you need these skills to ace Senior Housing & Customer Experience Manager in Chester

Team Leadership
Housing Management
Customer Service
Budget Management
Stakeholder Engagement
Operational Oversight
Relationship Management
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in housing management and customer service. We want to see how you've led teams and improved tenant satisfaction, so don’t hold back on those achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Housing & Customer Experience Manager role. Share specific examples of how you've managed budgets and built relationships with customers.

Showcase Your Leadership Skills: In your application, emphasise your leadership style and how you motivate your team. We’re looking for someone who can inspire others to deliver exceptional service, so let us know how you do that!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Housing Group

✨Know Your Stuff

Make sure you’re well-versed in the housing sector and customer service best practices. Brush up on the latest trends in housing management and be ready to discuss how you can apply them to improve tenant experiences.

✨Showcase Your Leadership Skills

As a Senior Housing & Customer Experience Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on conflict resolution and motivating staff.

✨Understand the Budgeting Process

Since managing budgets is a key part of this role, be prepared to discuss your experience with financial management. Bring specific examples of how you’ve successfully managed budgets in previous roles and how you ensured financial efficiency.

✨Build Rapport with Stakeholders

Strong relationships with customers and stakeholders are crucial. Think about how you’ve built and maintained these relationships in the past. Be ready to share strategies that have worked for you and how you plan to implement them in this new role.

Senior Housing & Customer Experience Manager in Chester
Housing Group
Location: Chester
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  • Senior Housing & Customer Experience Manager in Chester

    Chester
    Full-Time
    37500 - 40000 £ / year (est.)
  • H

    Housing Group

    50-100
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