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- Tasks: Lead operations to empower women and enhance community safety.
- Company: Join Housing for Women, a charity dedicated to female empowerment since 1934.
- Benefits: Enjoy a £105,000 salary, flexible hours, and great perks like gym memberships and annual leave options.
- Why this job: Make a real impact in a values-driven organisation focused on creating inclusive communities.
- Qualifications: Experience in strategic change management and leadership within social housing is essential.
- Other info: Work in an agile environment with a minimum of 2 days in the office.
The predicted salary is between 84000 - 126000 £ per year.
Location: Blue Star House, Brixton
We operate agile working (min 2 days a week in the office, including Wednesdays).
About Us
Housing for Women is a registered charity and independent housing association. We champion female empowerment by providing and promoting affordable homes for women and gender-specific support services. Since 1934, we have been working to build a more equal society for women, a world where everyone has a safe roof over their head regardless of circumstance, where violence against women is no longer tolerated.
We are now looking for a Director of Operations to join us on a fixed term, full-time basis. We offer flexibility on hours e.g. 4 days a week/compressed hours for the right candidate.
The Benefits
- Salary of £105,000 per annum pro rata
- Attractive pension scheme
- Perkbox
- Buying and selling annual leave
- Health Shield
- Season ticket loan
- Subsidised gym membership
The Role
This is an excellent opportunity for an experienced executive to join our dedicated team and make a real impact on the lives of women in need. We have been on a journey of significant change, and we are looking for someone who can help us to stabilise services and continue this journey. You will have an ambition to succeed, with a desire to deliver good quality services to customers in an increasingly challenging operating environment with limited resources. In this rewarding role, you will have the opportunity to establish stability and develop a committed team in a values-driven organisation that is dedicated to empowering women and creating safer, more inclusive communities. As part of the Executive Team, you will be supporting the CEO to deliver the strategic plan and you will lead a culture of continuous improvement, customer focus and collaborative working across your directorate. So, if you want to use your expertise to help create a better future for women, read on and apply today!
About You
To be considered for the role of Director of Operations, you will need:
- Substantial experience of strategic change management and leadership
- Substantial experience as a director within a social housing environment or similar
- Significant experience of Housing Services, customer service delivery and complaints resolution
- Significant experience of Asset and Estate management service delivery
- Degree level or equivalent
- Demonstrable evidence of developing and delivering a positive performance/continuous improvement culture in a service delivery setting
- Demonstrable experience of managing large/complex budgets
- Strong ICT skills, excellent verbal and written communication skills and strong numeracy
- Persuasive presentation skills
Closing Date: 6 June 2025 at 5:00 PM – NB: we reserve the right to close this vacancy once we have received sufficient applicants for shortlisting. Shortlisting: w/c 9 June 2025. Interviews: 16 June 2025.
Director of Operations employer: Housing for Women
Contact Detail:
Housing for Women Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations
✨Tip Number 1
Network with professionals in the housing and charity sectors. Attend relevant events or webinars to connect with individuals who may have insights into the role or the organisation. Building relationships can often lead to referrals or insider information that could give you an edge.
✨Tip Number 2
Research Housing for Women thoroughly. Understand their mission, values, and recent initiatives. This knowledge will not only help you tailor your approach but also demonstrate your genuine interest in their work during any discussions or interviews.
✨Tip Number 3
Prepare to discuss your experience in strategic change management and leadership in detail. Think of specific examples where you've successfully led teams through transitions or improvements, as this is crucial for the Director of Operations role.
✨Tip Number 4
Showcase your understanding of the challenges faced by social housing organisations. Be ready to discuss how you would address these issues and contribute to creating a positive performance culture within the team.
We think you need these skills to ace Director of Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your substantial experience in strategic change management and leadership, particularly within a social housing environment. Use specific examples that demonstrate your ability to deliver quality services and manage complex budgets.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for empowering women and creating inclusive communities. Address how your skills and experiences align with the role's requirements, especially your experience in customer service delivery and complaints resolution.
Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements that illustrate your success in developing a positive performance culture and leading teams. This could be improvements in service delivery or successful project completions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that your communication is clear and professional, as strong verbal and written communication skills are essential for this role.
How to prepare for a job interview at Housing for Women
✨Understand the Organisation's Mission
Before the interview, take some time to research Housing for Women and its mission. Understand their commitment to female empowerment and how they operate within the social housing sector. This will help you align your answers with their values and demonstrate your genuine interest in the role.
✨Showcase Your Leadership Experience
As a Director of Operations, your leadership skills are crucial. Be prepared to discuss specific examples from your past roles where you've successfully managed teams, implemented strategic changes, or improved service delivery. Highlight your experience in fostering a positive performance culture.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare for scenario-based questions related to managing complaints, budget constraints, or leading through change. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Your Commitment to Continuous Improvement
Housing for Women is looking for someone who can lead a culture of continuous improvement. Be ready to discuss how you've previously identified areas for improvement in service delivery and the steps you took to implement changes. This will show your proactive approach and dedication to enhancing customer service.
