Supported Housing Delivery Team Manager

Supported Housing Delivery Team Manager

Full-Time 46411 - 46411 £ / year (est.) Home office (partial)
Housing Diversity Network

At a Glance

  • Tasks: Lead a team to support individuals in living independently and thriving.
  • Company: Join Karbon Homes, a compassionate organisation making a real difference.
  • Benefits: Enjoy 26 days annual leave, flexible benefits, and funding for your development.
  • Other info: Inclusive employer welcoming diverse backgrounds; guaranteed interview for those with disabilities.
  • Why this job: Make a positive impact in people's lives while driving operational excellence.
  • Qualifications: Experience in managing mental health or supported housing services is essential.

The predicted salary is between 46411 - 46411 £ per year.

Come and make a difference at Karbon as a Supported Housing Delivery Team Manager. We’re looking for a motivated, compassionate and experienced individual for the role of Supported Housing Delivery Team Manager in the Supported Housing Team. Supporting customers to enable them to live independently in their own homes and give them the opportunities and tools to thrive.

About The Role

The Team Manager will lead our dedicated team of Mental Health Support Workers and our Newcastle Commissioned contract. This is an exciting opportunity for someone who is passionate about delivering high quality, person centred support while driving operational excellence. A key aspect of the role will be referral management and void management ensuring properties are re-let efficiently. You will build effective relationships with commissioners, partners and stakeholders.

About You

We’re looking for someone who has experience managing staff within a mental health or supported housing services. Experience of performance management, staff development and service improvement. You’ll need to be able to risk manage and have knowledge of safeguarding. Experience of managing referrals and voids.

Working With Us

The successful candidate will work in our Supported Housing Delivery Team within the Newcastle area. If you require further information about the role, please contact Carla Ambler – Supported Housing and Floating Support Manager at carla.ambler@karbonhomes.co.uk.

Key Details

  • Permanent role
  • Salary is £46,411 per annum plus a Karbon car payment of £2,405 per annum
  • Location: Gosforth
  • Regular travel will be required
  • 37 hours per week with agile working

We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for. The role you're applying for is exempt from the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) must submit an enhanced disclosure and barring check application during pre-employment checks.

Why Join Us?

We offer a generous benefits package to support your wellbeing and development, including:

  • 26 days annual leave (rising to 31 after 3 years)
  • Birthday leave
  • Occupational pension
  • Health cash plan
  • Flexible benefits pot
  • Access to funding for qualifications, conferences, and learning events

Key Dates

Closing date for applications: Wednesday 12 August 2026. We may close the advert early if we receive a high volume of strong applications—so don’t wait too long to apply! Interview date: TBC.

We’re Inclusive

We’re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview. Need a reasonable adjustment to apply? Contact us at recruitment@karbonhomes.co.uk.

Supported Housing Delivery Team Manager employer: Housing Diversity Network

First Choice Homes Oldham (FCHO) is an exceptional employer dedicated to fostering a culture of inclusion and engagement within the community. With a strong commitment to employee wellbeing, FCHO offers a supportive work environment, competitive benefits, and opportunities for professional growth, all while making a meaningful impact in Oldham. Join us in shaping a workplace where every colleague feels valued and empowered to contribute to our mission of improving lives across the region.

Housing Diversity Network

Contact Details:

Housing Diversity Network Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Supported Housing Delivery Team Manager

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Housing Diversity Network.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Housing Diversity Network!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Housing Diversity Network, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Housing Diversity Network or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Supported Housing Delivery Team Manager

Leadership Skills
Compassionate Communication
Experience in Mental Health Services
Performance Management
Staff Development
Service Improvement
Risk Management

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Housing Diversity Network:Before hitting send, make sure to tailor your application specifically to Housing Diversity Network! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Housing Diversity Network

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.