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- Tasks: Deliver a warm welcome and assist with customer inquiries in a busy reception.
- Company: Leading housing organisation dedicated to community support.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Why this job: Make a positive impact in your community while developing valuable customer service skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Join a friendly team and thrive in a dynamic work environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading housing organization in Stockport is seeking a passionate Customer Service Officer to join the Reception Team. The role involves delivering a warm welcome, responding to various inquiries including homelessness support, and maintaining a professional and inviting reception environment.
Ideal candidates will demonstrate strong communication skills, a commitment to customer service, and the ability to handle busy situations with positivity and resilience. Join us in making a positive difference in our community.
Warm Receptionist & Customer Care Officer in Stockport employer: Housing Diversity Network
Contact Detail:
Housing Diversity Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warm Receptionist & Customer Care Officer in Stockport
✨Tip Number 1
First things first, research the organisation! Get to know their values and mission. This will help you tailor your approach and show them you're genuinely interested in making a positive difference in the community.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering a warm welcome and responding to inquiries, try role-playing with a friend or family member. It’ll help you feel more confident when you’re face-to-face with potential employers.
✨Tip Number 3
Be ready to showcase your resilience! Think of examples from your past experiences where you handled busy situations with positivity. Employers love to see how you can keep your cool under pressure.
✨Tip Number 4
Finally, don’t forget to apply through our website! We want to make it easy for you to join our team. Plus, it shows you’re proactive and keen on being part of our mission.
We think you need these skills to ace Warm Receptionist & Customer Care Officer in Stockport
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about making a positive difference in our community!
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the role of a Warm Receptionist & Customer Care Officer. We love seeing how your skills can contribute to our welcoming environment.
Be Professional Yet Inviting: Your written application should reflect the professional yet warm atmosphere we aim to create. Use friendly language and keep it approachable while maintaining professionalism.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Housing Diversity Network
✨Show Your Warmth
As a Warm Receptionist, it's crucial to convey your friendly nature right from the start. Practice a genuine smile and a welcoming tone in your responses. Remember, first impressions matter, so let your personality shine through!
✨Know Your Stuff
Familiarise yourself with the organisation's services, especially around homelessness support. Being able to discuss their initiatives shows your commitment and interest. Prepare some questions about their work to demonstrate your enthusiasm.
✨Stay Positive Under Pressure
The role can get busy, so think of examples from your past where you handled stressful situations with grace. Share how you maintained professionalism while ensuring customer satisfaction, as this will highlight your resilience.
✨Communicate Clearly
Strong communication skills are key for this position. During the interview, practice articulating your thoughts clearly and concisely. Use examples that showcase your ability to listen actively and respond effectively to customer inquiries.
