Stockport Homes Group is seeking a Senior Carecall Officer in Stockport to oversee a 24/7 monitoring and response service. The role involves coordinating shifts, allocating work, and ensuring high standards of customer care in line with TSA Quality Standards.
You will respond to emergency alarm calls, provide reassurance, attend customers’ homes when needed for lifting services, and support colleagues across shifts with a calm, solutions‑focused approach in a busy environment.
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Senior CareCall & Safety Response Lead in Stockport employer: Housing Diversity Network
Housing Gateway is an exceptional employer, offering a unique opportunity to influence the housing landscape in Enfield while working alongside a collaborative Board. With a commitment to social purpose and innovative housing solutions, employees can expect a supportive work culture that values independent thinking and professional growth. This role not only allows for strategic input into a well-established organisation but also provides the chance to make a meaningful impact on the lives of local residents.
