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- Tasks: Assist customers with rent and service charge payments while providing support and enforcement.
- Company: Reputable service organisation in Stockport with a dedicated income collection team.
- Benefits: Comprehensive training, full-time position, and opportunities for growth.
- Why this job: Join a supportive culture and make a difference in customers' lives.
- Qualifications: Strong customer service skills, IT proficiency, and a full UK driving licence.
The predicted salary is between 30000 - 42000 £ per year.
A reputable service organization in Stockport is seeking a Recovery Officer to join their dedicated income collection team. The role involves assisting customers with rent and service charge payments, emphasizing both support and enforcement.
Candidates should possess strong customer service skills, be proficient in IT systems, and have a full UK driving licence.
This full-time position offers comprehensive training and opportunities for growth in a supportive work culture.
Rent & Service Charge Recovery Specialist in Stockport employer: Housing Diversity Network
Contact Detail:
Housing Diversity Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent & Service Charge Recovery Specialist in Stockport
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and mission can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about assisting customers with payments, think of examples where you've successfully handled difficult situations or provided excellent support.
✨Tip Number 3
Don’t forget to highlight your IT skills during the interview. Be ready to discuss any relevant software you’ve used, as being tech-savvy is a big plus for this position.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals to join our team.
We think you need these skills to ace Rent & Service Charge Recovery Specialist in Stockport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in income collection. We want to see how you can support our customers with their rent and service charge payments!
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for helping others and your understanding of the role. Let us know why you're excited about joining our dedicated team in Stockport!
Show Off Your IT Skills: Since proficiency in IT systems is key, mention any relevant software or tools you've used in previous roles. We love tech-savvy candidates who can adapt quickly!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It helps us keep track of your application and ensures you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Housing Diversity Network
✨Know Your Stuff
Make sure you understand the ins and outs of rent and service charge recovery. Brush up on relevant laws and regulations, as well as the specific processes used by the organisation. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Customer Service Skills
Since this role emphasises support, be ready to share examples of how you've successfully handled customer queries or complaints in the past. Think of specific situations where you turned a negative experience into a positive one, demonstrating your ability to empathise and resolve issues.
✨Get Tech-Savvy
Familiarise yourself with common IT systems used in income collection. If you know what software or tools the organisation uses, mention your experience with similar systems. This will highlight your adaptability and readiness to hit the ground running.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
