Do you have a passion for technology? Are you a problem solver with strong communication skills? Can you help support and mentor a team, to allow them to flourish? If so, we have the perfect role for you!
Stockport Homes Group is a great place to work! We pride ourselves on building strong collaborative relationships locally, regionally and nationally. We are passionate about not only providing housing and building new homes in Stockport but helping to transform the lives of our customers. We aim to provide comfortable and affordable homes and engage customers and communities.
We are currently recruiting an IT Support Lead. The key purpose of this position is to lead an effective IT Service Desk, delivering an excellent service to our customers and stakeholders. You will provide strategic input to the Group for matters relating to technology, whilst leading a team of technicians and apprentices to develop the service to meet all aspects of modern IT services.
Ideal Candidate
- Experience of a leading role an IT Service Desk
- Great attention to detail, problem solving and troubleshooting
- Strong communication and customer service skills
- The ability to build long‑term relationships with suppliers, customers, and partners
- Passion to help shape and deliver the service offering and support to our customers
- ITIL Foundation certification is desirable or demonstratable knowledge
The SHG ‘Be You’ approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.
This role will be on Stockport Home terms and conditions.
We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team.
If you require any reasonable adjustments to complete your application, please contact the People & OD Team at humanresources@stockporthomes.org.
Please note that we do not accept applications through third‑party websites. To ensure your application is reviewed, please apply directly through our careers page.
We encourage you to apply early! We may close the vacancy sooner if we find the right candidate.
Closing Date: 2nd August 2026
Interview (In Person): 5th & 6th August 2026
To apply, please go to: IT Support Lead
Would you like to speak to a member of our team? Just submit your details and we will be in touch shortly.
IT Support Lead in Stockport employer: Housing Diversity Network
First Choice Homes Oldham (FCHO) is an exceptional employer dedicated to fostering a culture of inclusion and engagement within the community. With a strong commitment to employee wellbeing, FCHO offers a supportive work environment, competitive benefits, and opportunities for professional growth, all while making a meaningful impact in Oldham. Join us in shaping a workplace where every colleague feels valued and empowered to contribute to our mission of improving lives across the region.
