Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide friendly, solution-focused advice and support to the community.
- Company: Award-winning housing organisation dedicated to community service.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Why this job: Make a positive impact in the community while developing your customer service skills.
- Qualifications: Strong communication skills and a customer-first mindset.
- Other info: Dynamic role with a diverse workload and a focus on teamwork.
The predicted salary is between 28800 - 43200 £ per year.
A community-focused housing organization is looking for a Customer Service representative to join their award-winning team in Stockport. This role involves providing friendly, solution-focused advice across various services, managing a diverse workload, and supporting the reception team.
Candidates should have strong communication skills, a customer-first approach, and the ability to thrive under pressure. If you’re a natural people-person, apply to make a positive impact in the community.
Housing Customer Care Specialist in Stockport employer: Housing Diversity Network
Contact Detail:
Housing Diversity Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Customer Care Specialist in Stockport
✨Tip Number 1
Get to know the company! Research their values and community initiatives. When you understand what they stand for, you can tailor your approach and show them you're a perfect fit for their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with friends or family. This will help you feel more confident and ready to tackle any questions during the interview.
✨Tip Number 3
Show off your people skills! During interviews, share specific examples of how you've helped customers in the past. Highlight your ability to stay calm under pressure and how you’ve turned challenges into positive experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our community-focused team.
We think you need these skills to ace Housing Customer Care Specialist in Stockport
Some tips for your application 🫡
Show Your People Skills: Make sure to highlight your strong communication skills in your application. We want to see how you connect with others and provide that friendly, solution-focused advice that makes a difference.
Tailor Your Application: Don’t just send the same CV everywhere! Take a moment to tweak your application for this role. Mention your experience in customer service and how it aligns with our community-focused mission.
Keep It Clear and Concise: We appreciate clarity! When writing your application, keep your language straightforward and to the point. This shows us you can manage a diverse workload effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Housing Diversity Network
✨Know the Organisation
Before your interview, take some time to research the housing organisation. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their community-focused team.
✨Showcase Your Communication Skills
As a Housing Customer Care Specialist, strong communication is key. Prepare examples from your past experiences where you successfully resolved customer issues or provided exceptional service. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate a Customer-First Approach
Think about how you can illustrate your customer-first mindset. Be ready to discuss situations where you went above and beyond for a customer or how you handled difficult interactions. This will highlight your suitability for a role that prioritises community impact.
✨Prepare for Pressure Scenarios
Since the role involves managing a diverse workload, be prepared to discuss how you handle pressure. Think of specific instances where you successfully juggled multiple tasks or met tight deadlines. This will reassure the interviewers that you can thrive in a fast-paced environment.
