Stockport Homes Group is seeking a Customer Experience & Growth Team Leader for the Carecall service in Stockport. This permanent, full-time role (37 hours per week) leads a team delivering outstanding customer service, onboarding, installations coordination and performance monitoring to drive growth and service excellence.
The role reports to the Independent Living Operations Manager and requires managing resources, ensuring TSA compliance, and participating in the out-of-hours rota (1 in 5).
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Growth & Experience Team Lead in Stockport employer: Housing Diversity Network
Housing Gateway is an exceptional employer, offering a unique opportunity to influence the housing landscape in Enfield while working alongside a collaborative Board. With a commitment to social purpose and innovative housing solutions, employees can expect a supportive work culture that values independent thinking and professional growth. This role not only allows for strategic input into a well-established organisation but also provides the chance to make a meaningful impact on the lives of local residents.
