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- Tasks: Manage customer complaints and ensure high-quality responses.
- Company: Local housing provider dedicated to community engagement.
- Benefits: Join a passionate team focused on exceptional service.
- Why this job: Make a real difference in customer satisfaction and community support.
- Qualifications: Experience in complaint resolution and strong communication skills.
- Other info: Apply by 8th February 2026 for this rewarding opportunity.
The predicted salary is between 28800 - 48000 £ per year.
A local housing provider is looking for a Customer Feedback Officer in Stockport. The role involves managing customer complaints, ensuring high-quality responses, and liaising with stakeholders.
Ideal candidates will have experience in complaint resolution and strong communication skills. Join a team committed to providing exceptional service and enhancing customer satisfaction.
Apply by 8th February 2026 to be a part of a passionate organization dedicated to community engagement.
Customer Feedback & Resolution Specialist in Stockport employer: Housing Diversity Network
Contact Detail:
Housing Diversity Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Feedback & Resolution Specialist in Stockport
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or those already working at the company. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer feedback and complaint resolution. We want to show off our communication skills and problem-solving abilities!
✨Tip Number 3
Show your passion for customer service! During interviews, share examples of how we've gone above and beyond to resolve complaints. This will highlight our commitment to enhancing customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to match what they’re looking for in a Customer Feedback Officer.
We think you need these skills to ace Customer Feedback & Resolution Specialist in Stockport
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in complaint resolution and communication skills. We want to see how your background aligns with the role of Customer Feedback Officer!
Showcase Your Passion: Let us know why you’re excited about joining a team dedicated to community engagement. Share any relevant experiences that demonstrate your commitment to exceptional service and customer satisfaction.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your responses are easy to read and directly address the job requirements.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this fantastic opportunity.
How to prepare for a job interview at Housing Diversity Network
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Feedback Officer. Brush up on complaint resolution techniques and be ready to discuss your past experiences in managing customer complaints. This will show that you're not just interested in the job, but that you’re also knowledgeable about what it entails.
✨Communicate Clearly
Since strong communication skills are key for this role, practice articulating your thoughts clearly and concisely. You might want to prepare answers to common interview questions, focusing on how you would handle specific customer complaints or difficult situations. This will help you demonstrate your ability to communicate effectively.
✨Show Your Passion for Service
The organisation is dedicated to community engagement, so it’s important to convey your passion for providing exceptional service. Think of examples from your previous roles where you went above and beyond for customers. Sharing these stories will highlight your commitment to enhancing customer satisfaction.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the challenges they face in customer feedback, or how success is measured in this role. This shows that you’re genuinely interested in the position and eager to contribute to their mission.
