Stockport Homes Group is seeking a Customer Services Officer to join its busy Customer Experience Hub in Stockport. This permanent, full-time role (37 hours, Mon-Fri) involves handling a high volume of calls and digital enquiries, providing housing service advice and resolving queries at first contact where possible.
You will be the first point of contact, supporting vulnerable customers with empathy, and contributing to a positive customer experience while working in a hybrid setup of two days
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Customer Experience Advisor - Housing Services (Hybrid) in Stockport employer: Housing Diversity Network
Housing Gateway is an exceptional employer, offering a unique opportunity to influence the housing landscape in Enfield while working alongside a collaborative Board. With a commitment to social purpose and innovative housing solutions, employees can expect a supportive work culture that values independent thinking and professional growth. This role not only allows for strategic input into a well-established organisation but also provides the chance to make a meaningful impact on the lives of local residents.
