Poplar HARCA is seeking a Service Charge Liaison Advisor to provide clear, timely responses to service charge enquiries and disputes. The role supports the Finance Directorate, responds via phone, email, and letters, and explains budgets, actuals and variances to residents in an accessible way.
The postholder will engage with leaseholder forums, manage a caseload, ensure compliance with regulations, and contribute to improving services. A DBS check is required before appointment.
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Resident Service Charge Liaison Advisor employer: Housing Diversity Network
Housing Gateway is an exceptional employer, offering a unique opportunity to influence the housing landscape in Enfield while working alongside a collaborative Board. With a commitment to social purpose and innovative housing solutions, employees can expect a supportive work culture that values independent thinking and professional growth. This role not only allows for strategic input into a well-established organisation but also provides the chance to make a meaningful impact on the lives of local residents.
