Leeds Federated is seeking a Complaints Co-ordinator to support the Service Improvement team in Leeds. The role focuses on logging and monitoring complaints, ensuring timely responses, and assisting with ombudsman inquiries to improve processes.
You will work with the Complaints Business Partner and colleagues to maintain accurate records, meet deadlines, and support data protection requirements. Flexible/hybrid options and a strong commitment to customer involvement are offered.
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Remote Complaints Coordinator - Service Improvement in Leeds employer: Housing Diversity Network
Housing Gateway is an exceptional employer, offering a unique opportunity to influence the housing landscape in Enfield while working alongside a collaborative Board. With a commitment to social purpose and innovative housing solutions, employees can expect a supportive work culture that values independent thinking and professional growth. This role not only allows for strategic input into a well-established organisation but also provides the chance to make a meaningful impact on the lives of local residents.
