Leeds Federated is looking for a Customer Experience Advisor to join our Service Improvement Team. You’ll be the first point of contact for tenants and residents, handling enquiries about housing, repairs and maintenance, and ensuring fast, accurate responses.
You’ll deliver a high standard of customer service, maintain records in our IT systems, and support colleagues with admin tasks while working both independently and with colleagues to improve services for local communities.
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Customer Experience Advisor – Housing Services in Leeds employer: Housing Diversity Network
Housing Gateway is an exceptional employer, offering a unique opportunity to influence the housing landscape in Enfield while working alongside a collaborative Board. With a commitment to social purpose and innovative housing solutions, employees can expect a supportive work culture that values independent thinking and professional growth. This role not only allows for strategic input into a well-established organisation but also provides the chance to make a meaningful impact on the lives of local residents.
