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- Tasks: Support IT department with hardware, software, and network troubleshooting.
- Company: Join South Lakes Housing, a community-focused housing association.
- Benefits: Gain practical experience while working towards a recognised qualification.
- Why this job: Kickstart your IT career in a supportive environment that values teamwork and innovation.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Applications close by 5pm on Friday 8th August 2025.
Job Title
IT Support Apprenticeship
Organisation
South Lakes Housing
Job Description
We are looking for a motivated and enthusiastic individual to join our team as an IT Support Apprentice. This is a fantastic opportunity for someone eager to begin a career in IT, gain practical experience, and work towards a nationally recognised qualification.
In this role, you will support the IT department in maintaining and troubleshooting hardware, software, and network systems. You will be a key part of the team, providing first-line technical support to staff across the housing association and helping to ensure the smooth delivery of digital services that support our tenants.
For more details and how to apply visit: https://www.southlakeshousing.co.uk/our-current-vacancies/
Applications for this role close by 5pm on Friday 8th August 2025
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IT Support Apprenticeship employer: Housing Diversity Network
Contact Detail:
Housing Diversity Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Apprenticeship
✨Tip Number 1
Familiarise yourself with common IT support tools and software. Knowing your way around ticketing systems, remote desktop applications, and basic troubleshooting techniques will give you a solid foundation to impress during interviews.
✨Tip Number 2
Gain some hands-on experience by volunteering or helping friends and family with their tech issues. This practical exposure can provide you with real-world examples to discuss in interviews, showcasing your problem-solving skills.
✨Tip Number 3
Research South Lakes Housing and understand their mission and values. Being able to articulate how your personal values align with theirs can set you apart from other candidates and demonstrate your genuine interest in the role.
✨Tip Number 4
Network with current or former IT apprentices or professionals in the field. They can provide valuable insights into the role and the company culture, which can help you tailor your approach and questions during the interview process.
We think you need these skills to ace IT Support Apprenticeship
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the IT Support Apprenticeship. Tailor your application to highlight how your interests and experiences align with these requirements.
Craft a Strong CV: Create a CV that showcases your relevant skills, any previous experience in IT (even if informal), and your enthusiasm for learning. Include any technical skills you possess, such as familiarity with software or hardware troubleshooting.
Write a Compelling Cover Letter: In your cover letter, express your motivation for applying and why you want to pursue a career in IT. Mention specific aspects of the role that excite you and how you can contribute to the team at South Lakes Housing.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an IT support role.
How to prepare for a job interview at Housing Diversity Network
✨Show Your Enthusiasm for IT
Make sure to express your passion for technology and eagerness to learn. Employers love candidates who are genuinely excited about the field, so share any relevant experiences or projects that sparked your interest in IT.
✨Prepare for Technical Questions
Brush up on basic IT concepts, such as hardware components, software troubleshooting, and network basics. Be ready to answer questions that test your understanding of these areas, as they are crucial for the role.
✨Demonstrate Problem-Solving Skills
Think of examples where you've successfully solved a problem, whether in school or in personal projects. Highlighting your analytical skills and ability to troubleshoot will show that you're capable of handling the challenges of an IT support role.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company and the role. This shows your interest and helps you understand if the position is the right fit for you. Consider asking about the team dynamics or the types of projects you might work on.
