At a Glance
- Tasks: Process invoices and ensure repairs are completed to maintain excellent service delivery.
- Company: Join a supportive team at Orwell, focused on customer satisfaction.
- Benefits: Earn £12.97 per hour with flexible casual shifts and hybrid working options.
- Other info: Build relationships and enjoy a dynamic work environment.
- Why this job: Make a real difference in financial accuracy and customer service.
- Qualifications: GCSEs in Maths and English required; must be eligible to work in the UK.
The predicted salary is between 12 - 13 € per hour.
We are looking for a Credit Control Administrator to join our Repairs team on a casual basis. This role will primarily focus on processing invoices; however, you will also play a key part in ensuring repairs are carried out as requested by both Orwell and its customers. In doing so, you will help maintain excellent service delivery and financial accuracy.
Responsibilities
- Ensure invoices from external contractors are processed and paid in line with Orwell’s agreed policies and procedures.
- Review completed works orders to confirm financial accuracy and that all work has been completed in accordance with the original request.
- Raise recharge invoice and credit requests with the Finance Team and monitor payments to ensure timely resolution.
- Build and maintain effective working relationships with internal teams, customers, and contractors to confirm repairs are completed to the required standard.
- Verify that contractor’s invoice is in line with agreed contract rates and investigate and resolve any discrepancies.
- Support the proactive and innovative resolution of issues, helping to maintain high levels of customer service and operational efficiency.
Qualifications
- GCSE or equivalent, including Maths and English Language.
- Must be eligible to work in the UK.
Relief Credit Control Administrator in Ipswich employer: Housing Diversity Network
At Orwell, we pride ourselves on being an excellent employer, offering a supportive work culture that values collaboration and innovation. As a Relief Credit Control Administrator in Ipswich, you will benefit from flexible hybrid working arrangements, competitive pay, and opportunities for professional growth within a dedicated team focused on delivering exceptional service. Join us to make a meaningful impact while enjoying a rewarding career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Credit Control Administrator in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in credit control or finance. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle invoice discrepancies or maintain relationships with contractors. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you have experience with invoicing software or financial processes, be ready to discuss these in detail. Highlighting your relevant skills can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Relief Credit Control Administrator in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in credit control and invoice processing. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the Relief Credit Control Administrator position and how you can contribute to our Repairs team. Keep it friendly and professional!
Showcase Your Attention to Detail:Since this role involves processing invoices and ensuring financial accuracy, make sure to mention any experience you have with meticulous tasks. We love candidates who can spot discrepancies and resolve issues efficiently!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Housing Diversity Network
✨Know Your Numbers
Since this role involves processing invoices and ensuring financial accuracy, brush up on your maths skills. Be prepared to discuss how you’ve handled financial discrepancies in the past and demonstrate your understanding of basic accounting principles.
✨Familiarise Yourself with Policies
Make sure you understand the policies and procedures related to credit control and invoicing. Research Orwell’s approach to repairs and customer service so you can speak confidently about how you would fit into their team.
✨Build Rapport
This job requires effective communication with internal teams, customers, and contractors. Think of examples where you’ve successfully built relationships in previous roles. During the interview, show your interpersonal skills and how you can maintain those relationships.
✨Problem-Solving Mindset
Prepare to discuss how you’ve proactively resolved issues in the past. This role is about maintaining high levels of customer service, so think of specific instances where you’ve innovatively tackled challenges and improved operational efficiency.
