At a Glance
- Tasks: Engage with tenants, conduct visits, and manage low-level anti-social behaviour.
- Company: Join Karbon, a community-focused housing provider in Northumberland.
- Benefits: Enjoy 26 days annual leave, flexible working, and a health cash plan.
- Other info: This is a fixed-term role for one year, covering maternity leave.
- Why this job: Make a real impact in your community while developing your skills in a supportive team.
- Qualifications: Strong communication skills and a full UK driving licence are essential.
The predicted salary is between 29000 - 41000 £ per year.
Come and make a difference at Karbon as a Housing Officer
We are looking to appoint a suitably qualified and experienced individual for the role of Housing Officer in the Area 1 Housing Team. The team covers general needs housing in North East of Northumberland.
This post is fixed term for 1 year to cover maternity.
About the role
You’ll wow us with your enthusiasm and demonstrate that you have the ability, attitude and interpersonal skills to build strong and effective relationships with customers and colleagues and support the work of Karbon in our communities.
The Housing Officer role involves visiting tenants, customer contact visits, low level Anti-social behaviour, Estate Inspections & Allocations.
It goes without saying that you will have good organisation, time management and ICT skills. But most importantly you will be great with people.
About you
You should have excellent communication skills and the ability to plan and prioritise your own workload often working to targets and tight deadlines.
You will be part of a team but the role does require the ability to work on your own initiative and carry out lone working in the community and in tenant’s homes.
Previous knowledge and experience within a social housing environment, housing legislation and knowledge of welfare reform changes would be an advantage.
A full UK driving licence and access to a vehicle for work purposes is essential.
About our team
The successful candidate will work in our North team led by the Housing Team Manager Karen McClarence.
If you require further information about the role, please contact Karen McClarence on : 07944213802 or email: karen.mcclarence@karbonhomes.co.uk
Key Information
It’s important to us that everyone feels fairly rewarded for the work they do. We offer a competitive and comprehensive benefits package that supports the wellbeing of our people.
- Housing Officer – Fixed term post expected for 1 year until October 2026
- Salary is £35,995 per annum plus a Karbon car payment of £2,317 per annum
- Location: Morpeth/Gosforth
- Regular travel will be required
- 37 Hours per week with agile working
We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for.
The role you\'re applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.
Enjoy great benefits
We provide a generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years’ service, birthday leave, occupational pension and a health cash plan, with the option of a flexible pot towards enhanced benefits.
We also provide our colleagues with the opportunity to apply for qualification funding on a range of courses, conferences, and other learning events.
If this sounds like the role for you then please apply through the Karbon Homes website – https://www.karbonhomes.co.uk/careers/
Important dates
Closing date for applications
Tuesday 12 August 2025
We reserve the right to close this advertisement early if we receive a high volume of suitable applications. Please apply early to ensure you are considered for the post.
Interview date
Friday 22 August 2025
We are committed to equality and diversity and are an inclusive employer. We welcome applications from people of all ages, disability/non-disability, ethnicities, genders, religions, sexualities, transgender status, and cultural backgrounds. Any candidate with a disability who meets the essential criteria for the post will be guaranteed an interview.
If you need a reasonable adjustment to apply for any of our career opportunities, then please contact recruitment@karbonhomes.co.uk
Would you like to speak to a member of our team?
Just submit your details and we will be in touch shortly.
#J-18808-LjbffrHousing Officer in Morpeth employer: Housing Diversity Network
At Karbon, we pride ourselves on being an exceptional employer, offering a supportive work culture that values the contributions of our Housing Officers in the North East of Northumberland. With a competitive benefits package, including generous annual leave and opportunities for professional development, we empower our employees to grow while making a meaningful impact in our communities. Join us in a role where your interpersonal skills and dedication to customer service will be truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Morpeth
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Housing Diversity Network, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Housing Diversity Network and can help you get your foot in the door for these full-time public sector roles.
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Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Housing Officer in Morpeth
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Housing Diversity Network and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Housing Diversity Network
✨Get to Know Public Sector Values
Before your interview with Housing Diversity Network, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Housing Diversity Network.
