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For Companies At a Glance
- Tasks: Provide excellent housing management and support to communities.
- Company: Join Karbon Homes, a community-focused housing provider.
- Benefits: Enjoy 26 days leave, birthday leave, and flexible benefits.
- Why this job: Make a real difference in people's lives and communities.
- Qualifications: Strong interpersonal skills and good organisation are key.
- Other info: Inclusive employer welcoming diverse backgrounds and experiences.
The predicted salary is between 29000 - 42000 £ per year.
As a Housing Officer at Karbon Homes you will provide an excellent housing and estate management service to our customers and communities. This opportunity will empower you to make a difference to people's lives by allocating their home and ensuring the estates are well managed and a safe and secure place for them to thrive. This role is based in the South Durham area with travel on occasion needed across Teesside.
You will wow us with your enthusiasm and demonstrate that you have the ability, attitude and interpersonal skills to build strong and effective relationships with customers and colleagues and support the work of Karbon in our communities. It goes without saying that you will have good organisation, time management and ICT skills. But most importantly you will be great with people.
You will be part of our South Durham and Teesside Housing Team, led by Lesley Dowell, Housing Team Manager. If you would like to know more about the role, feel free to reach out to Lesley at lesley.dowell@karbonhomes.co.uk or call 07808 530395.
Key Details
- Housing Officer – permanent role
- Salary is £35,995 per annum plus a Karbon car payment of £2,317 per annum
- Location: Gosforth, Stanley, Teesside (to be agreed)
- Regular travel will be required
- 37 Hours per week with agile working
We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they are applying for. The role you are applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.
Why Join Us?
We offer a generous benefits package to support your wellbeing and development, including:
- 26 days annual leave (rising to 31 after 3 years)
- Birthday leave
- Occupational pension
- Health cash plan
- Flexible benefits pot
- Access to funding for qualifications, conferences, and learning events
Ready To Apply?
If this sounds like the role for you, apply now via our website: https://www.karbonhomes.co.uk/careers/
We love seeing the real you in your application. It is fine to use AI tools for things like polishing grammar or improving formatting—but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input.
Key Dates
- Closing date for applications - Sunday 8 February 2026
- Interview date – Interviews are expected to take place w/c 23 Feb 2026
We’re Inclusive
We’re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you will be guaranteed an interview. Need a reasonable adjustment to apply? Contact us at recruitment@karbonhomes.co.uk
A Note for Recruitment Agencies
We’re lucky to have a great Preferred Supplier List (PSL) in place, so we’re not looking for additional agency support right now. Thanks for understanding—we’ve got this covered!
Housing Officer employer: Housing Diversity Network
Contact Detail:
Housing Diversity Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Karbon Homes. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the Housing Officer role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your people skills! Since this role is all about building relationships, think of examples from your past where you've successfully interacted with customers or colleagues. Be ready to share these stories during your interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to Lesley or whoever interviewed you. It’s a nice touch that shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Show Your Personality: We want to see the real you in your application! Don’t be afraid to let your personality shine through in your CV and supporting statement. This is your chance to show us how you connect with people and why you’re passionate about making a difference in housing.
Tailor Your Application: Make sure to tailor your CV and cover letter to the Housing Officer role. Highlight your relevant experience and skills that align with what we’re looking for, like your ability to build strong relationships and manage time effectively. It’ll make a big difference!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary and avoid jargon—just be yourself and communicate your experience in a straightforward way.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there. So, get clicking and send us your application!
How to prepare for a job interview at Housing Diversity Network
✨Know Your Stuff
Before the interview, make sure you understand what a Housing Officer does and how Karbon Homes operates. Familiarise yourself with their values and recent projects in the South Durham and Teesside areas. This will help you demonstrate your enthusiasm and show that you're genuinely interested in making a difference.
✨Show Off Your People Skills
Since this role is all about building relationships, think of examples from your past experiences where you've successfully interacted with customers or colleagues. Be ready to discuss how you handle difficult situations and maintain a positive attitude, as this will highlight your interpersonal skills.
✨Organise Your Thoughts
Good organisation is key for a Housing Officer. Prepare a few key points about your time management and ICT skills that you can easily refer to during the interview. You might even want to jot down some questions to ask about the team dynamics or the challenges they face in the community.
✨Be Yourself
Karbon Homes wants to see the real you, so don’t be afraid to let your personality shine through. Share your passion for helping others and how you can contribute to the community. Authenticity goes a long way in making a lasting impression!
