Independent Ned: Customer Experience in England
Independent Ned: Customer Experience

Independent Ned: Customer Experience in England

England Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Shape the direction of a leading housing association and enhance resident services.
  • Company: A purpose-driven housing association in Greater London.
  • Benefits: Opportunity to make a real impact in local communities and support residents.
  • Why this job: Join a mission-driven team and help improve governance for better resident experiences.
  • Qualifications: Extensive senior leadership experience in customer-focused organisations.
  • Other info: Contribute to community engagement and build lasting relationships with residents.

The predicted salary is between 43200 - 72000 £ per year.

A leading housing association in Greater London is seeking a Non-Executive Director to enhance its governance and support services for residents. This role requires extensive experience in senior leadership within customer-focused organizations and an understanding of strategic oversight and community engagement.

The successful candidate will help shape the organization's direction and ensure that resident needs are prioritized, thereby impacting the local communities served. Join us for a chance to contribute to a purpose-driven environment and support long-lasting relationships with residents.

Independent Ned: Customer Experience in England employer: Housing Diversity Network

As a leading housing association in Greater London, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises the needs of our residents. Our commitment to employee growth is evident through ongoing professional development opportunities and a supportive environment that encourages innovative thinking. Join us to make a meaningful impact in the community while enjoying the benefits of working in a purpose-driven organisation dedicated to enhancing the lives of those we serve.
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Contact Detail:

Housing Diversity Network Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Independent Ned: Customer Experience in England

✨Tip Number 1

Network like a pro! Reach out to your connections in the housing sector or customer experience field. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Prepare for those interviews! Research the organisation thoroughly and think about how your experience aligns with their mission. We want you to shine when discussing how you can enhance governance and support services.

✨Tip Number 3

Showcase your community engagement skills! Be ready to share examples of how you've prioritised resident needs in past roles. This will demonstrate your commitment to making a real impact.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Independent Ned: Customer Experience in England

Senior Leadership Experience
Customer Focus
Strategic Oversight
Community Engagement
Governance
Relationship Management
Organisational Direction
Resident Needs Assessment

Some tips for your application 🫡

Show Your Experience: Make sure to highlight your extensive experience in senior leadership roles, especially within customer-focused organisations. We want to see how your background aligns with enhancing governance and supporting services for residents.

Understand Our Mission: Take a moment to really understand our purpose-driven environment. In your application, reflect on how you can contribute to prioritising resident needs and shaping the organisation's direction. This will show us you're genuinely interested!

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and ideas for community engagement. Avoid fluff – we want to know what you bring to the table!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!

How to prepare for a job interview at Housing Diversity Network

✨Know Your Stuff

Before the interview, dive deep into the housing association's mission and values. Understand their approach to customer experience and community engagement. This will help you articulate how your extensive leadership experience aligns with their goals.

✨Showcase Your Experience

Prepare specific examples from your past roles that demonstrate your ability to enhance governance and support services. Think about times when you've prioritised resident needs or improved customer satisfaction—these stories will resonate well.

✨Engage with Purpose

During the interview, express your passion for community engagement. Discuss how you envision shaping the organisation's direction and fostering long-lasting relationships with residents. This shows you're not just a candidate, but someone who genuinely cares.

✨Ask Insightful Questions

Prepare thoughtful questions that reflect your understanding of the role and the organisation. Inquire about their current challenges in customer experience or how they measure success in community engagement. This demonstrates your strategic thinking and genuine interest.

Independent Ned: Customer Experience in England
Housing Diversity Network
Location: England
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