At a Glance
- Tasks: Craft impactful messages and manage communication strategies for vital housing projects.
- Company: Join the National Housing Federation, the voice of housing associations in England.
- Benefits: Enjoy 27 days of leave, flexible working, private healthcare, and training opportunities.
- Other info: We value diversity and welcome applications from all backgrounds.
- Why this job: Make a real difference in housing while developing your communication skills.
- Qualifications: Experience in communication plans and excellent writing skills are essential.
The predicted salary is between 32109 - 35850 £ per year.
Salary: £35,850 (London) / £32,109 (National) per annum
Hours: 35 hours per week
Contract: Fixed-term (maternity cover until August 2027)
Office locations: London or Bristol
Two days of in‑person working per week on average, with flexible working arrangements available.
About the National Housing Federation (NHF): NHF is the voice of housing associations in England, representing almost 600 associations that provide 2.6 million homes to around six million people.
Key elements of the role:
- Craft messages on our vital work, from ending homelessness to building safety.
- Own project areas, creating and implementing communications plans and strategies.
- Manage newsletters and website content for your projects.
- Write complex information in a way that members can understand.
The successful candidate will:
- Have experience developing and implementing communication plans to support projects and campaigns.
- Be able to devise and deliver content and communication plans.
- Have excellent writing and copywriting skills.
- Advise colleagues on how to communicate effectively with target audiences.
- Summarise complex information into clear, coherent messages for different audiences.
- Measure communication impact and evaluate reach.
Benefits:
- 27 days’ annual leave plus statutory holidays and three closure days over the Christmas period.
- Flexible working for all staff, including working from home/hybrid working, and flexitime/TOIL scheme.
- Attractive family‑friendly policies.
- Private healthcare cover.
- Season ticket loans.
- Employee awards and training and development opportunities.
Equality, diversity and inclusion: NHF has an equality, diversity and inclusion strategy which is co‑created with staff. We are proud to be an equal‑opportunity workplace and value the contribution of each individual. We are committed to increasing the diversity profile of our workforce and welcome applications from ethnic minorities, people with a disability or disabilities, and LGBTQ+, particularly under‑represented groups.
Disability confident employer: We are a disability confident employer. We will offer interviews to disabled persons who meet the essential skills and experience. In high‑volume recruitment situations we may limit the number of interviews, in line with Disability Confident guidelines. We consider reasonable adjustments to our recruitment process and will respond to requests for adjustments.
Right to work in the UK: Applicants must have the right to work in the UK. NHF does not sponsor work visas.
Application details:
- Closing date for applications: 31 May 2026
- Interview date: week commencing 8 June 2026
Communications Officer employer: Housing Diversity Network
The National Housing Federation (NHF) is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With flexible working arrangements, generous leave policies, and a commitment to diversity, NHF empowers its staff to thrive while making a meaningful impact in the housing sector. Located in vibrant cities like London and Bristol, employees enjoy a dynamic environment that fosters collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Communications Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or those who work at NHF. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Show off your skills! Prepare a portfolio of your best communication projects. Whether it’s newsletters, social media campaigns, or content plans, having tangible examples will make you memorable.
✨Tip Number 3
Practice makes perfect! Get ready for the interview by rehearsing answers to common questions about communication strategies and project management. The more comfortable you are, the better you'll shine.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Communications Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application for the Communications Officer role. Highlight your experience in developing communication plans and how it aligns with our mission at NHF. We want to see how you can craft messages that resonate with our audience!
Show Off Your Writing Skills:Since excellent writing is key for this role, include samples of your best work. Whether it's newsletters, project updates, or any other content, let us see how you can turn complex information into clear, engaging messages.
Be Clear and Concise:When summarising your experiences, keep it straightforward. We appreciate clarity, so make sure your application reflects your ability to communicate effectively. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Housing Diversity Network
✨Know Your Audience
Before the interview, research the National Housing Federation and understand their mission. Familiarise yourself with their key projects, especially those related to ending homelessness and building safety. This will help you tailor your responses and show that you're genuinely interested in their work.
✨Showcase Your Writing Skills
Since excellent writing and copywriting skills are crucial for this role, prepare a portfolio of your best work. Bring examples of communication plans or content you've created that demonstrate your ability to simplify complex information. Be ready to discuss your writing process and how you adapt your style for different audiences.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific communication challenges. Think about past experiences where you've developed and implemented communication strategies. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the NHF's current communication strategies or how they measure the impact of their communications. This shows your enthusiasm for the role and helps you gauge if the organisation aligns with your values.
