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- Tasks: Provide tenancy management services for sheltered housing and support older residents.
- Company: Join Colchester Borough Homes, a trusted local housing provider since 2003.
- Benefits: Enjoy generous leave, flexible working, and a strong pension scheme.
- Why this job: Make a real difference in the lives of older residents while developing your career.
- Qualifications: Customer service experience and a proactive attitude are essential.
- Other info: Great training opportunities and a supportive work environment await you.
The predicted salary is between 28800 - 43200 £ per year.
Organisation: Colchester Borough Homes
1 x Permanent, full time – 37 hours per week. Monday to Friday.
Colchester Borough Homes (CBH) is a wholly owned subsidiary of Colchester City Council. As part of the local business community since 2003, we are an award‑winning organisation, providing management and maintenance services to around 7,000 residential, commercial and public buildings throughout the Borough, including the Council housing stock, Colchester Castle and Colchester Town Hall. CBH is a fantastic place to work, delivering vital services and making a real difference to our sheltered tenants' lives. We aim to be a trusted choice for local housing, property and community services. We are an ambitious organisation focused on delivering great value services that make a difference.
We are seeking a proactive candidate to provide tenancy management services for Colchester City Council Sheltered Housing stock.
About you
We are particularly interested in attracting a highly motivated and organised candidate with Housing Management and Customer Service experience. If you are a customer and solution‑focused individual who enjoys a challenge and feel you can make a difference, we would like to hear from you.
Benefits
- Local Government Pension Scheme with a 20.8 % employer contribution
- Excellent training, development and progression opportunities
- Generous annual leave entitlement, 23 days annual leave (increasing to 26 days after 5 years* service), plus bank and public holidays and two extra company holidays during the Christmas period
- Opportunity to buy up to another 5 days holiday, subject to conditions
- Access to the Employee Assistance Programme
- Provision of a smartphone and laptop
- Discounted gym membership – corporate membership rate at Leisure World and the Northern Gateway
- 1 Volunteering Day per year
- Free flu jab
- Exceptional flexible working arrangement
- Payment of a professional subscription, free yearly eye tests plus a contribution towards glasses for VDU use
You can find out more about Colchester Borough Homes by visiting https://www.cbhomes.org.uk.
For further details and to apply, please visit Jobs · Colchester City Council and click on 'apply via online portal' at the base of the page.
If you wish to discuss the role, please contact either:
- Rebecca Johnson – Rebecca.johnson@cbhomes.org.uk 01206 508917
- Emma Lapsley – emma.lapsley@cbhomes.org.uk 01206 282514
Interview date to be confirmed.
Equality & Diversity Commitment
Colchester Borough Homes are an equal opportunities employer. We welcome applicants from all backgrounds, including those with physical or mental disabilities. We are a Disability Confident Employer and a Mindful Employer, and are accredited for Working Well, Investors in People Gold status and the Armed Forces Covenant.
How to apply
Read the advert, Job Accountability Statement and Person Specification. Click 'Apply online' below and complete the application form in full, ensuring that you indicate how you meet the criteria contained within the Person Specification. Press 'submit'.
Assistant Housing Officer (Older Persons Services) - Permanent, Full Time in Colchester employer: Housing Diversity Network
Contact Detail:
Housing Diversity Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Housing Officer (Older Persons Services) - Permanent, Full Time in Colchester
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those connected to Colchester Borough Homes. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching the organisation. Understand their values and services, especially how they support older persons. This will help you tailor your answers and show you're genuinely interested in making a difference.
✨Tip Number 3
Practice common interview questions related to housing management and customer service. We all know that practice makes perfect, so grab a friend or family member and do some mock interviews to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Colchester Borough Homes.
We think you need these skills to ace Assistant Housing Officer (Older Persons Services) - Permanent, Full Time in Colchester
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your experience aligns with what we're looking for, so make sure you understand the key responsibilities and requirements.
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications to highlight relevant experience and skills. Show us how you can make a difference in the role of Assistant Housing Officer.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences.
Apply Through Our Website: Make sure to apply through our official website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at Housing Diversity Network
✨Know Your Stuff
Make sure you understand the role of an Assistant Housing Officer, especially in Older Persons Services. Familiarise yourself with the key responsibilities and how they impact the community. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your housing management and customer service skills. Think about challenges you've faced and how you resolved them, particularly in a housing context. This will demonstrate your problem-solving abilities and commitment to making a difference.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about Colchester Borough Homes and their approach to supporting older tenants. This shows you're engaged and serious about the role, plus it gives you a chance to assess if the organisation is the right fit for you.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. Colchester Borough Homes values proactive and motivated individuals, so be authentic and express your passion for helping others. This will help you connect with the interviewers on a personal level.