Come and make a difference at Karbon as an Administrator
We’re seeking organised and customer-focused Administrators to join our Property Services Team. This is an excellent opportunity for a proactive and motivated individual to play a key role in delivering high-quality administrative support and outstanding customer service, helping us provide excellent services to our customers and communities.
About The Role
As an Administrator, you’ll provide efficient, customer-focused administrative support to both internal and external customers across a wide range of administrative and customer service activities. You'll be responsible for ensuring enquiries are handled effectively, records are maintained accurately, and services are delivered to a high standard.
The role is based at either our Newburn or Greengates office, with a combination of office and home working available, subject to having a suitable quiet workspace and reliable internet connection at home. You’ll also play an important role in supporting our office-based services and contributing to the smooth running of day-to-day operations.
We’re committed to helping our colleagues succeed and will provide full training, along with ongoing support, coaching, and development opportunities.
About You
We're looking forwell-organised individuals with excellent communication and customer service skills who can respond effectively to the changing needs of the service.
You’ll be confident working in a fast-paced environment, able to manage competing priorities and deadlines, and capable of remaining calm under pressure. Most importantly, you'll be committed to delivering the highest level of service to both internal and external customers and working collaboratively as part of a supportive team.
Whether you already have administration experience or are looking to build on your existing skills, you'll bring a positive attitude, strong attention to detail, and a willingness to learn and develop.
Working With Us
You’ll be joining our Administration Team, led by Marion Morton, Administration Team Manager. Our team plays a vital role in supporting Property Services, delivering efficient administrative support and excellent customer service to colleagues and customers across the organisation.
If you’d like an informal discussion about the role or would like further information, please contact Marion Morton on 07950 854754 or via email at marion.morton@karbonhomes.co.uk.
Key Details
Administrator – 3 permanent roles
Salary is £26,182 per annum
Location: Based at either our Newburn or Greengates office
37 hours per week with agile working
We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for.
The role you're applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.
Why Join Us?
We offer a generous benefits package to support your wellbeing and development, including:
- 26 days annual leave (rising to 31 after 3 years)
- Birthday leave
- Occupational pension
- Health cash plan
- Flexible benefits pot
- Access to funding for qualifications, conferences, and learning events
We love seeing the real you in your application. It’s fine to use AI tools for things like polishing grammar or improving formatting—but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do notaccept applications that are fully generated by AI without your own input.
Key Dates
Closing date for applications - Sunday 11 October 2026
We may close the advert early if we receive a high volume of strong applications—so don’t wait too long to apply!
Interview date - TBC
We’re Inclusive
We’re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview.
Need a reasonable adjustment to apply? Contact us at recruitment@karbonhomes.co.uk
Would you like to speak to a member of our team?
Just submit your details and we will be in touch shortly.
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