ICT Project Manager in Birmingham

Exciting Career Opportunity at Citizen!

Are you a driven professional seeking to make an impact in ICT? With over fifty years of experience, we have grown to become one of the UK’s leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citizen

Position: ICT Project Manager x2 FTC posts for 2 years

Salary: £54,216 per annum

Location: Birmingham/Hybrid – minimum two days a week

Key Responsibilities:

• Liaising with stakeholders at all levels
• Ensuring the focus is for delivering for our customers
• Delivering changes that have positive impacts on people’s lives
• Making a difference

Qualifications and Experience:

• An Agile, Prince 2 or similar project management qualification, or relevant experience
• Experience of delivering business projects at pace
• Ideally knowledge of Housing sector
• Ideally knowledge and experience of Housing Management systems, interfacing systems, processes, and scripting
• Ideally detailed knowledge working with Smartsheets

Manager’s Quote:

Joining the team means stepping into a role where you’ll make a tangible impact on how we deliver services to thousands of people. We don’t just manage projects—you shape the future of Citizen through technology, innovation, and collaboration. You’ll work on high-profile programmes, have the freedom to bring your ideas to life, and be supported by a team that values professionalism, creativity, and continuous improvement. If you want variety, challenge, and the chance to leave a legacy, this is the place for you.

Both posts will be based within the ICT Team, one of the posts will be based within the Operations Team and will be delivering technical projects, one will be based in the Business Solutions Team delivering Software/Process related projects.

What We Offer:

• Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.

Benefits:

• Annual Leave: Annual leave starts at 26 days per year plus bank holidays.
• Annual leave purchase scheme – option to buy up to an additional 5 days per year.
• Enhanced family leave (maternity, paternity and adoption).
• Organisational sick pay.
• Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match.
• Competitive Salary: We offer a competitive compensation package.
• Health and Wellness: Comprehensive health insurance and wellness programs.
• Work-Life Balance: Flexible working hours and generous leave policies.
• Employee Development: Access to training programs and career development resources.

Find out more here: Citizen | Benefits

Company Culture:

We will be an employer of choice and invest in our people. Our team is passionate about making a positive impact and driving innovation in delivering Technical, Software and Process projects. We will work together as one team and embrace our Citizen values.

Stay Connected: Follow us on Profile / X, Citizen | Facebook and Instragram – Citizen to stay updated on our latest news and opportunities.

Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk

Closing date: Friday 9 th January 2026

Interview date: Friday 16 th January & Tuesday 20 th January 2026 (to be confirmed)

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.

Would you like to speak to a member of our team?

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