Housing Diversity Network is recruiting a Customer Experience Associate in Birmingham on a fixed-term contract. The role requires handling customer queries across phone, email and webchat with a focus on empathy and resolution. Hybrid working with some office presence supported by comprehensive training and ongoing coaching.
The position offers 37 hours per week, with shifts 8am-6pm, Monday to Friday, and a salary around £30,080 per year. Eligible for benefits and a supportive team culture.
#J-18808-LjbffrHybrid Customer Experience Associate – Solve & Delight in Birmingham employer: Housing Diversity Network
First Choice Homes Oldham (FCHO) is an exceptional employer dedicated to fostering a culture of inclusion and engagement within the community. With a strong commitment to employee wellbeing, FCHO offers a supportive work environment, competitive benefits, and opportunities for professional growth, all while making a meaningful impact in Oldham. Join us in shaping a workplace where every colleague feels valued and empowered to contribute to our mission of improving lives across the region.
