Housing Diversity Network seeks a Customer Experience Associate to join our team on a 6-month fixed-term contract. The role offers hybrid working and a 37-hour week with a salary of £30,080 per year.
You will handle customer inquiries via phone, email and webchat, maintain records, and contribute to service improvements while delivering empathetic, professional support that reflects our values.
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Hybrid Customer Experience Advisor - 6-Month FTC in Birmingham employer: Housing Diversity Network
Housing Gateway is an exceptional employer, offering a unique opportunity to influence the housing landscape in Enfield while working alongside a collaborative Board. With a commitment to social purpose and innovative housing solutions, employees can expect a supportive work culture that values independent thinking and professional growth. This role not only allows for strategic input into a well-established organisation but also provides the chance to make a meaningful impact on the lives of local residents.
