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- Tasks: Support older residents with tenancy management and enhance their living experience.
- Company: Join Colchester Borough Homes, a trusted local housing provider making a real difference.
- Benefits: Enjoy flexible working, generous leave, and a strong pension scheme.
- Why this job: Make a positive impact in the community while developing your career.
- Qualifications: Customer service and housing management experience preferred.
- Other info: Great training opportunities and a supportive work environment.
The predicted salary is between 1300 - 1600 £ per month.
1 x 20 hours per week fixed term until 10th July 2026 – Mon - Friday (Mornings/lunchtime - 4 hours a day). Colchester Borough Homes (CBH) is a wholly owned subsidiary of Colchester City Council. As part of the local business community since 2003, we are an award‑winning organisation, providing management and maintenance services to around 7,000 residential, commercial and public buildings throughout the Borough, including the Council housing stock, Colchester Castle and Colchester Town Hall. CBH is a fantastic place to work, delivering vital services and making a real difference to our Sheltered tenants’ lives. We aim to be a trusted choice for local housing, property and community services. We are an ambitious organisation focused on delivering great value services that make a difference.
We are seeking a proactive candidate to provide Tenancy management services for Colchester City Council Sheltered Housing stock.
About you: We are particularly interested in attracting a highly motivated and organised candidate with Housing Management and Customer Service experience. If you are a customer and solution‑focused individual who enjoys a challenge and feel you can make a difference, we would like to hear from you.
We offer a range of benefits which include:
- Local Government Pension Scheme with a 20.8% employer contribution
- Excellent training, development, and progression opportunities
- Generous annual leave entitlement, 23 days annual leave (increasing to 26 days after 5 years* service), plus bank and public holidays and two extra company holidays during the Christmas period.
- The opportunity to buy up to another 5 days holiday, subject to conditions
- Access to the Employee Assistance Programme
- Provision of a smartphone and laptop
- Discounted gym membership – corporate membership rate at Leisure World and the Northern Gateway.
- 1 Volunteering Day per year
- Free Flu Jab
- Exceptional flexible working arrangement
Agile Working at Colchester Borough Homes means having some flexibility about when, where and how we work to best meet the needs of our role and service area. Other employee benefits include payment of a professional subscription, free yearly eye tests plus a contribution towards glasses for VDU use.
You can find out more about Colchester Borough Homes by visiting www.cbhomes.org.uk. For further details and to apply please visit Jobs · Colchester City Council and click on 'apply via online portal' at the base of the page.
If you wish to discuss the role, please contact either:
- Rebecca Johnson – Rebecca.johnson@cbhomes.org.uk – 01206 508917
- Emma Lapsley – Emma.lapsley@cbhomes.org.uk – 01206 282514
Interview date to be confirmed.
Equality & Diversity Commitment: Colchester Borough Homes are an equal opportunities employer. As part of our continued commitment to Equality and Diversity, and our workforce accurately reflecting the community we represent, we welcome applicants from all backgrounds, and applicants who have status as an individual with a physical or mental disability. We are a Disability Confident Employer and a Mindful Employer. We also hold accreditations for Working Well, Investors in People Gold status and the Armed Forces Covenant.
How to apply: Read the advert, Job Accountability Statement and Person Specification. Click 'Apply online' below and complete the application form in full, ensuring that you indicate how you meet the criteria contained within the Person Specification. Press 'submit'.
Job Summary: Location: Colchester, Essex Organization: Colchester Borough Homes Job Type: Property job Closing Date: 27/02/2026 Reference ID: 36513
Get in touch Would you like to speak to a member of our team? Just submit your details and we will be in touch shortly.
Assistant Housing Officer (Older Persons Services) Part time, Fixed Term employer: Housing Diversity Network
Contact Detail:
Housing Diversity Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Housing Officer (Older Persons Services) Part time, Fixed Term
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Colchester Borough Homes. Understand their values and services, especially around older persons' housing. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Assistant Housing Officer. We want you to feel confident and ready to impress!
✨Tip Number 3
Show your passion for customer service! Since this role is all about helping tenants, be prepared to share examples of how you've gone above and beyond for customers in the past. We love to see that proactive attitude!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right place. Plus, if you have any questions, don’t hesitate to reach out to Rebecca or Emma. They’re there to help you out!
We think you need these skills to ace Assistant Housing Officer (Older Persons Services) Part time, Fixed Term
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a candidate. Make sure you understand the role and how your experience fits in!
Tailor Your Application: Don’t just send a generic application! We want to see how your skills and experiences align with the specific requirements of the Assistant Housing Officer role. Highlight relevant experiences that show us you’re the perfect fit.
Showcase Your Customer Service Skills: Since this role is all about providing great service to our Sheltered tenants, make sure to emphasise your customer service experience. Share examples of how you’ve gone above and beyond to help others in previous roles.
Apply Through Our Website: When you’re ready to submit your application, make sure to do it through our website. It’s the easiest way for us to receive your details and ensures you’re following the correct process. Good luck!
How to prepare for a job interview at Housing Diversity Network
✨Know Your Stuff
Make sure you understand the role of an Assistant Housing Officer, especially in Older Persons Services. Familiarise yourself with the key responsibilities and how they impact the community. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, prepare examples from your past experiences where you've successfully managed tenant relationships or resolved issues. Highlight your proactive approach and how you can make a difference in the lives of sheltered tenants.
✨Ask Thoughtful Questions
Prepare some insightful questions about Colchester Borough Homes and their services. This shows that you're not just interested in the job, but also in the organisation's mission and values. It’s a great way to demonstrate your enthusiasm and commitment.
✨Be Yourself
Colchester Borough Homes values diversity and individuality, so don’t be afraid to let your personality shine through. Be honest about your motivations and what drives you to work in housing management. Authenticity can set you apart from other candidates.