Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide expert welfare benefits advice and support to tenants, maximising their income.
- Company: Harbour Homes, a leading social landlord in Edinburgh dedicated to community impact.
- Benefits: Competitive salary, hybrid working, and a commitment to diversity and inclusion.
- Why this job: Make a real difference in people's lives while supporting resilient communities.
- Qualifications: 2 years' experience in welfare rights and a solid understanding of welfare benefits.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 43690 - 43690 £ per year.
Overview
Salary: £43,690 per annum
Contract: Permanent
Hours: 35 hours per week
Location: Edinburgh, hybrid working
About Harbour
Harbour Homes is Leith and north Edinburgh’s biggest social landlord, providing thousands of affordable homes from Portobello to Granton and everywhere in between. We’ve been contributing to the regeneration of local areas since 1975, and it’s our mission to: ‘To make a positive impact on people’s lives from our home in Leith by providing affordable homes, services and helping to support resilient communities’.
About the role
This is a brilliant opportunity to join our Tenant Advice Team. In this role, you will provide high quality, specialist welfare benefits advice and advocacy to our tenants to ensure that income is maximised and tenancies sustained. You will be promoting the service and working in partnership to resolve customers’ issues.
About you
- Have at least 2 years’ experience of working in a welfare rights and benefits advice role
- Have thorough knowledge of welfare benefits; welfare reform and best practice in welfare benefits advice
- Be educated to Scottish Credit and Qualifications Framework level 6
Disclosure
A level 1 disclosure check is required. This role is covered by the Rehabilitation of Offenders Act 1974.
How to apply
If you would like to be considered for this opportunity, please submit an online application via our Job profile. You will find more information about this role and working for Harbour Homes in the job description and summary of the main Harbour Homes Rewards and Benefits.
Closing date for applications: Wednesday 8th April 2026
Interviews will be held week commencing 13th April 2026.
We have an Investors in Diversity Silver award and as an accredited Disability Confident employer, we will offer an interview to disabled candidates who meet the minimum criteria for the role.
Scottish Charity No. SC027945
Please note we do not accept agency referrals.
Welfare Rights Officer employer: Housing co
Contact Detail:
Housing co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Rights Officer
✨Tip Number 1
Network like a pro! Reach out to people in the welfare rights sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Harbour Homes and understanding their mission. Be ready to discuss how your experience aligns with their goals of supporting resilient communities and maximising tenants' income.
✨Tip Number 3
Practice your responses to common interview questions related to welfare rights and benefits advice. Use real-life examples from your past roles to showcase your expertise and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Harbour Homes.
We think you need these skills to ace Welfare Rights Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in welfare rights and benefits advice. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Your Passion: Let your enthusiasm for helping others shine through! We’re all about making a positive impact, so share why you’re passionate about welfare rights and how you can contribute to our mission at Harbour Homes.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Housing co
✨Know Your Stuff
Make sure you brush up on your knowledge of welfare benefits and recent reforms. Being able to discuss specific policies and how they impact tenants will show that you're not just familiar with the basics, but that you’re genuinely passionate about the role.
✨Showcase Your Experience
Prepare examples from your past work where you've successfully helped clients navigate welfare rights issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see your impact.
✨Understand Harbour's Mission
Familiarise yourself with Harbour Homes' mission and values. Be ready to explain how your personal values align with theirs and how you can contribute to their goal of making a positive impact in the community.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the challenges the Tenant Advice Team faces or how success is measured in this role. It shows your interest and helps you gauge if the company is the right fit for you.