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For Companies At a Glance
- Tasks: Coordinate and support repairs, lead a growing team, and manage subcontracted services.
- Company: Eildon, a community-focused organisation in the Scottish Borders.
- Benefits: Generous annual leave, pension scheme, death in service benefits, and car allowance.
- Why this job: Join a brand new service and make a real impact in your community.
- Qualifications: Experience in construction or facilities, with strong leadership and customer service skills.
- Other info: Opportunity for professional development and to grow with an innovative team.
The predicted salary is between 44583 - 49536 £ per year.
About You
You will be well organised, customer‑focused and confident working with a wide range of stakeholders. You’ll have experience supporting or coordinating repairs or property services and be committed to delivering an excellent service for customers and communities.
The Role
Eildon have recently launched our own in‑house repairs and voids service: Eildon Direct. This service delivers repairs and maintenance to 1,628 homes which is roughly 50% of our stock. Eildon Direct is expected to grow over the coming years, in terms of scale, scope of service and ambition.
The successful candidate will be technically proficient, from a construction or facilities background, possess strong and effective leadership to support a growing team and will be focused on delivering a great‑value and excellent quality service to our residents. The role will also manage our sub‑contracted services with a view of delivering a seamless service for our customers.
At the heart of the role is delivering quality. Supporting our skilled operatives to make sure every job goes smoothly is critical. This will involve keeping the team stocked up with inventory, keeping them safe and making sure the service is subject to continuous professional development.
We’re looking for someone proficient in social housing repairs delivery, with an excellent knowledge on the efficient application of SOR’s, works sequencing, customer service and logistics. This service is brand new for Eildon. The successful candidate will help embed and grow the service, making sure it remains a living, breathing extension of our values.
Responsibilities
- Coordinate and support repairs and voids for the Eildon Direct service.
- Lead and develop a growing team of operatives and support staff.
- Manage sub‑contracted services to ensure seamless delivery for customers.
- Maintain inventory, safety standards, and professional development for staff.
- Apply SOR’s, works sequencing, customer service and logistics best practices.
Qualifications
- Construction or facilities background.
- Experience coordinating repairs or property services.
- Strong leadership and stakeholder management skills.
- Knowledge of social housing repairs, SOR’s, works sequencing, customer service and logistics.
- Commitment to delivering excellent value and quality service.
What’s in it for you?
- A generous annual leave entitlement of 31 days rising to 36 days (including public holidays).
- Defined Contribution pension scheme with employer contributions starting at 6% and rising to 10% depending on employee contributions.
- Access to a death in service benefits scheme providing 3x salary.
- An annual car allowance.
Repairs Team Co-ordinator in Selkirk employer: Housing co
Contact Detail:
Housing co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Team Co-ordinator in Selkirk
✨Tip Number 1
Network like a pro! Reach out to your contacts in the construction and facilities sectors. Let them know you're on the lookout for opportunities like the Repairs Team Co-ordinator role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of social housing repairs and SOR’s. Be ready to discuss how you can lead a team and ensure seamless service delivery. Show them you’re not just a fit for the role, but the perfect match!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Eildon Direct team. Let’s get you that Repairs Team Co-ordinator role!
We think you need these skills to ace Repairs Team Co-ordinator in Selkirk
Some tips for your application 🫡
Show Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you can manage multiple tasks and coordinate effectively, especially when it comes to repairs and property services.
Demonstrate Customer Focus: Since this role is all about delivering excellent service, share examples of how you've put customers first in your previous roles. We love seeing candidates who are genuinely passionate about making a difference for communities.
Highlight Relevant Experience: Don’t forget to mention your background in construction or facilities management. We’re looking for someone with hands-on experience in social housing repairs, so make that shine through in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Housing co
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing repairs and SORs. Familiarise yourself with the specific challenges and best practices in the industry, as this will show that you're not just a good fit for the role but also genuinely interested in making a difference.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or coordinated projects in the past. Highlight your ability to motivate others and manage stakeholders effectively, as these are key skills for the Repairs Team Co-ordinator position.
✨Demonstrate Customer Focus
Think about times when you've gone above and beyond for customers or clients. Be ready to discuss how you ensure excellent service delivery and how you handle feedback or complaints, as this will resonate well with their commitment to customer satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about Eildon Direct and its future plans. This shows that you're not only interested in the role but also invested in the company's growth and values. It’s a great way to demonstrate your enthusiasm and strategic thinking.