At a Glance
- Tasks: Deliver top-notch housing services to applicants and tenants in Tweeddale.
- Company: Join a dedicated Housing Services Team making a difference.
- Benefits: Enjoy hybrid working, flexible hours, and a solid pension scheme.
- Other info: A driving licence is essential for this role with travel involved.
- Why this job: Be part of a team that values customer service and innovative solutions.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 37543 - 41714 £ per year.
Are you an experienced housing professional? If so, this could be an ideal opportunity for you! We are looking for a full‑time Housing Officer to join our talented and dedicated Housing Services Team.
You will have a key role in delivering a customer‑focused service to applicants and tenants within the Tweeddale area, with duties including:
- Allocations
- Void management
- Rent arrears
- Tenancy and estate management
You will have excellent organisational and communication skills and relevant experience of housing management, preferably with membership or partial qualification of the CIH. A good knowledge of Microsoft Office applications and computerised rent accounting systems is desirable.
The post requires a flexible, dedicated and highly motivated individual. You should be passionate about ensuring our customers receive only the highest quality service, and innovative in your approach to deliver solutions.
A full, current driving licence and access to a vehicle is essential as the post involves regular travel. Appointment will be subject to a satisfactory Standard Disclosure.
We offer a defined contribution pension scheme, hybrid working and flexible working hours.
Housing Officer in Selkirk employer: Housing co
Join our dynamic Housing Services Team in Selkirk, where we prioritise a customer-focused approach and foster a supportive work culture. As a Housing Officer, you'll benefit from flexible working hours, hybrid options, and a defined contribution pension scheme, all while contributing to meaningful community engagement in the Tweeddale area. We are committed to your professional growth, offering opportunities for development and innovation in housing management.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Selkirk
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their mission, especially in delivering customer-focused services. We want to see that passion shine through!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on common questions related to housing management and be ready to discuss your innovative solutions to challenges in the field.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing Officer in Selkirk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in housing management. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering top-notch service to our customers and how your innovative approach can benefit our team.
Show Off Your Skills:Don’t forget to mention your organisational and communication skills! These are key for the Housing Officer role, so give us examples of how you've used them in past positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Housing co
✨Know Your Stuff
Make sure you brush up on your housing management knowledge. Familiarise yourself with the key responsibilities of a Housing Officer, especially around allocations, void management, and rent arrears. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Skills
Highlight your organisational and communication skills during the interview. Prepare examples from your past experience where you've successfully managed tenant relationships or resolved issues. This will demonstrate your ability to deliver a customer-focused service.
✨Be Tech-Savvy
Since a good knowledge of Microsoft Office and computerised rent accounting systems is desirable, make sure you can talk about your experience with these tools. If you’ve used specific software in previous roles, mention it and explain how it helped you in your work.
✨Flexibility is Key
The job requires a flexible and motivated individual, so be prepared to discuss how you adapt to changing situations. Share examples of times when you had to adjust your approach to meet the needs of tenants or manage your workload effectively.
