At a Glance
- Tasks: Deliver top-notch customer service and manage housing maintenance efficiently.
- Company: Join a non-profit making charitable registered social landlord with a community focus.
- Benefits: Enjoy 26 days annual leave, flexible working, and a cashback health plan.
- Other info: Be part of a supportive team dedicated to quality living environments.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Strong communication skills and experience in social housing preferred.
The predicted salary is between 31792 - 39921 £ per year.
Salary Range: £31,792 - £39,921 EVH Grade 7, Point PA13 – PA20
Contract type: Permanent
Hours of work: Full time, 35 hours per week (Monday to Friday)
Benefits:
- 26 days annual leave, rising to 29 days after 3 years’ service
- 13 designated holidays (including public holidays)
- SHAPS Defined Contribution Pension Scheme
- Cashback private health plan
- Flexitime and flexible working including Hybrid Working
The Role:
To deliver high-quality customer service and administrative support, contributing to the effective management and maintenance of the Association’s housing stock. The role involves working collaboratively with tenants, owners, contractors and other partners to ensure responsive, compliant, and efficient maintenance services. To support the end-to-end maintenance process, including coordinating works, managing expenditure within agreed limits, and monitoring all aspects of the maintenance service to ensure a safe and well-maintained living environment for residents.
About You:
- Customer‑focused, with strong communication and interpersonal skills
- Experienced in working within a social housing environment
- Well‑organised, reliable, and able to effectively prioritise your workload
- Capable of working both independently and collaboratively as part of a team
- Proficient in Microsoft Office applications, including Word, Excel, Outlook and PowerPoint
- Professional, adaptable, and committed to delivering a high standard of service
About Us:
Prospect began in 1988, when 8 local people came together and decided they wanted to build new quality houses in Wester Hailes and that's exactly what they did. Prospect now has almost 1000 homes in Wester Hailes. These homes are a mixture of flats and houses in both new and refurbished estates. We are a non‑profit making charitable registered social landlord.
Equal Opportunity Employer:
Prospect Community Housing is an equal opportunities employer and welcomes applications from all who believe they fit the essential requirements of the job.
Property Services Administration Officer employer: Housing co
Prospect Community Housing is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With benefits such as flexible working arrangements, generous annual leave, and a commitment to community-focused service, employees can thrive in their roles while making a meaningful impact in the Wester Hailes area. Join us to be part of a dedicated team that values collaboration and strives for excellence in providing quality housing solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Property Services Administration Officer
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Housing co.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Housing co.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Housing co.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Housing co. Apply directly through us to stand out!
We think you need these skills to ace Property Services Administration Officer
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Housing co. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Property Services Administration Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Housing co
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Housing co. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
