At a Glance
- Tasks: Assist in providing top-notch residential factoring services and support clients across the Highlands.
- Company: Join Highland Residential, a leader in property management with a customer-first approach.
- Benefits: Enjoy hybrid working, 28 days leave, training opportunities, and a supportive work environment.
- Other info: Flexible hours and a friendly team await you in this engaging workplace.
- Why this job: Make a real difference in communities while developing your skills in a dynamic role.
- Qualifications: Experience in property management or customer service is a plus; be proactive and organised.
The predicted salary is between 32320 - 35918 £ per year.
We are looking for a motivated professional to join our Factoring team for approximately 12 months. This role would suit someone with experience within factoring or property.
Contract Details
- 35 hours per week (full time)
- 12 month fixed term contract
- Salary: £32,320 - £35,918, G4 - G1 + car allowance
- Location: Invergordon with hybrid working
About the Role
Highland Residential is looking for an enthusiastic and customer focused Assistant Factoring Officer to assist in providing a professional residential factoring and communal areas service to private fully factored owners, clients and residents’ committees complying with legislation, internal policies, and procedures for approximately 12 months. This position offers a mix of office and remote working, along with site visits across the Highlands.
About You
We are seeking a proactive, organised, and customer‑oriented individual, ideally with experience in factoring, property management, or a related field. The successful candidate will have a proven ability to deliver high standards of service to a diverse range of clients and stakeholders.
Key qualifications and skills:
- Experience of supporting property management, housing or factoring services, including involvement in repairs, maintenance or contractor coordination.
- Experience of working in a customer‑focused environment, dealing with enquiries and complaints, and delivering a high standard of service.
- The ability to plan, prioritise and manage workload to meet deadlines and service standards.
- Good understanding of customer service principles and good practice.
- Understanding of the impact of accurate information on service delivery, customer outcomes and financial processes.
- The ability to work on own initiative within defined procedures and guidance.
About Highland Residential
Highland Residential provides excellent property management and factoring services across the Highland region. We are committed to delivering high standards of customer service and fostering positive relationships within the communities we serve. Our team is passionate about creating a welcoming and supportive work environment where staff can develop their skills and enjoy a balanced work‑life structure through our hybrid working model. We are proud of our customer‑first approach, and our values—Being Caring, Being Professional, and Being Adaptable—are at the heart of everything we do. Highland Residential offers an engaging workplace for those eager to make a meaningful impact in property services. If you are driven by service excellence, committed to professional development, and passionate about making a difference, we encourage you to apply and join our team.
Benefits
- Hybrid working – ‘Hub, Home & Roam’
- 28 days annual leave entitlement plus 12 business/public holidays
- Development and training opportunities
- Flexible working hours
- Day one sick pay
- Employee benefit discount scheme
- Company pension scheme
- Access to an employee assistance program available 24/7
- Family friendly policies
How to Apply
Candidates apply by submitting a completed application form or CV along with a cover letter to recruitment@albynhousing.org.uk, demonstrating your skills, experience and knowledge, which are relevant to the Person Specification and Job Description. For further information, please contact Michelle Bowler, Lettings & Sales Manager. Tel: 01463 701271.
Assistant Factoring Officer in Invergordon employer: Housing co
Highland Residential is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid working model that promotes work-life balance. With a strong commitment to customer service and community engagement, employees benefit from comprehensive training opportunities, flexible working hours, and a supportive work culture that values adaptability and professionalism. Join us in Invergordon to make a meaningful impact in property services while enjoying generous leave entitlements and a range of employee benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Factoring Officer in Invergordon
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We think you need these skills to ace Assistant Factoring Officer in Invergordon
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
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Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Housing co. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
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How to prepare for a job interview at Housing co
✨Brush Up on Financial Regulations
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