At a Glance
- Tasks: Lead and enhance ICT systems while managing external support partners.
- Company: Join Knowes Housing Association, a community-focused social landlord.
- Benefits: Enjoy a competitive salary, health benefits, and flexible hybrid working options.
- Other info: Be part of a diverse team with a commitment to inclusivity.
- Why this job: Make a real difference in the community through innovative ICT solutions.
- Qualifications: Experience in ICT infrastructure and excellent communication skills required.
The predicted salary is between 51075 - 55259 £ per year.
An exciting opportunity has arisen within Knowes Housing Association Ltd (KHA) for the post of ICT Manager. This is a permanent post, working 35 hours per week, Monday to Friday and has the opportunity to work on a hybrid basis or take part in our office based flexi-time scheme or nine-day fortnight.
KHA is a community based social landlord committed to its mission of providing good quality affordable housing and services. The Association owns and manages 1068 properties and provides factoring services to 569 customers across the Clydebank area. We have 20 members of staff and an annual turnover of £5.8m.
KHA is looking for an outstanding candidate to develop and maintain the Association’s ICT and Telecommunication Systems, applications and equipment and deliver the Association’s long term ICT Strategy and the annual ICT delivery plan.
You will have responsibility of managing our external support partners including our ICT managed service provider. You will advise our Board and staff on all matters relating to the ICT function of the Association including the development of IT systems, policy and procedures within the organisation, Reporting and Management Information Systems.
You will be customer focussed and have excellent IT, report writing, communication and people skills. You will also have excellent organisational skills. You will have experience of supporting ICT infrastructure, and administering software in a customer services environment, ideally possessing a relevant IT qualification.
KHA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
ICT Manager employer: Housing co
Oak Tree Housing Association is an exceptional employer that values community engagement and personal growth. By joining our Management Committee, you will not only contribute to meaningful change in Inverclyde but also enhance your governance and leadership skills in a supportive and inclusive environment. We offer a unique opportunity to collaborate with diverse individuals, making a tangible impact on local housing services while fostering a culture of learning and development.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Manager
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Housing co values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Housing co might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Housing co!
✨Direct Apply to Housing co
Let's not forget to apply directly through the Housing co website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ICT Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Housing co.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Housing co. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Housing co
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
