At a Glance
- Tasks: Elevate housing services and deliver exceptional customer support.
- Company: Join a diverse and inclusive team at Blackwood.
- Benefits: Enjoy 34 days holiday, enhanced well-being package, and development opportunities.
- Other info: This role offers great career growth and is open to all qualified candidates.
- Why this job: Make a real impact in housing while driving innovation and customer service excellence.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 28392 - 30000 £ per year.
Are you ready to make an impact and elevate our housing services? We’re looking for a Housing Coordinator to join our team on a permanent basis. You will help propel our housing team towards excellence by contributing to exceeding our department’s goals. We will achieve this by championing extraordinary customer service and driving digital transformation and innovation.
Key Responsibilities
- The successful candidate will deliver exceptional housing and customer service and be the responsive go-to for inquiries, offering expert advice.
- They will play a crucial role in termination of tenancy processes and allocation management and be the ambassador for customer-facing services and self-service options.
- Collaboration with Key Stakeholders is a crucial part of the role as you will be the support system for both internal and external agencies.
Benefits
- Enhanced Well-being package including 24 hour GP service, physiotherapy and mental health support.
- Company sick pay scheme on completion of probationary period.
- 34 days’ holiday per annum, pro rata for part-time hours.
- Company pension scheme and other benefits.
- Development and Learning opportunities.
Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post.
PLEASE NOTE: THIS ROLE IS NOT ELIGIBLE FOR SPONSORSHIP.
Housing Co-Ordinator employer: Housing co
Oak Tree Housing Association is an exceptional employer that values community engagement and personal growth. By joining our Management Committee, you will not only contribute to meaningful change in Inverclyde but also enhance your governance and leadership skills in a supportive and inclusive environment. We offer a unique opportunity to collaborate with diverse individuals, making a tangible impact on local housing services while fostering a culture of learning and development.
